Director, Adult & Non-Traditional Student Services

Position Information

University Code 35914 University Title Senior Administrator 1, Student Services University Job Family Student Services ORP Eligible Yes For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Single Title Scope of Search Regional Working Title Director, Adult & Non-Traditional Student Services Position Number FAF680 Position Type Staff Job Status Full-Time FLSA Indicator Exempt Employee Group University Employee Department Division of Strategic Enrollment Management Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities

Reporting to the Associate Vice President for Summer Studies and Special Programs, the Director of Adult and Non-Traditional Student Services understands the challenges often faced by adult learners in today’s university and provides leadership for the development and implementation of services, programs, and initiatives related to adult learners and non-traditional students at VCU . The Director integrates and communicates all aspects of student services and resources to provide seamless assistance to students in acquiring the information and services they need, including information about and access to intake processes, admissions, academic advising, financial aid, registration, transfer credit, degree completion pathways, and other resources. The Director develops partnerships within and outside the University to serve students, collaborates with others on approaches to marketing, and assists students and departments/schools in creating alternative pathways to degree completion.

Essential Duties and Responsibilities:
• Create support systems to meet the needs of working adults, students at a distance, and other student populations that are considered adult learners and non-traditional degree completers
• Design systems and monitors for adult and non-traditional student matriculation including collaborating with appropriate offices of admissions, registration, advising, career services, student financial services, and new student orientation.
• Contribute to the success of VCU’s adult and non-traditional student population by developing communication strategies, retention practices, relationships with academic programs, and career linkages with the broader community.
• Develop effective support staff by recruiting and hiring qualified graduate assistants and providing effective training, supervision, and evaluation feedback.
• Actively collaborate and develop cooperative working relationships with colleagues, administrators, and staff within the Division and across the campus.
• Partner with Admissions and Transfer Center to create recruitment approaches that serve returning, adult and nontraditional students throughout the region while deploying a proactive approach that meets students’ needs.
• Contribute to the University’s mission in a positive way by researching new programs and approaches for adult and non-traditional students, identifying strategies to positively impact enrollment through coordinating with other campus offices as needed.
• Serve on appropriate University committees as assigned.
• Convene and collaborate with the Adult Learner Advisory Committee
• Contribute to the overall success of VCU by performing these duties in a manner consistent with the mission, goals, and values of the University and team expectations and performing all other essential duties as assigned.

Minimum Hiring Standards

• Master’s degree in Higher Education Leadership or related field.
• At least three years of experience working in a higher education institution, including administrative and/or managerial experience directly related to advising, programming, recruiting, and providing support services for adult and/or non-traditional students.
• Diverse experience in several of the following University functions: outreach activities, transfer credit evaluation, equity education, academic policies and procedures, and adult and/or continuing education programs.
• Strong oral and written communication skills are required.
• Excellent interpersonal skills are required.
• Ability to make sound academic decisions.
• Ability to identify with the needs and concerns of adult and non-traditional students.
• Ability to project a positive image of the University through public speaking and interaction with stakeholders.
• Ability to establish positive and effective working relationships with colleges and academic departments.
• Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds.
• Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU .

Preferred Hiring Standards

• Doctoral degree completed or in progress in Higher Education Leadership or related field.
• More than three years of experience working in a higher education institution, including administrative and/or managerial experience directly related to advising, programming, recruiting, and providing support services for adult and/or non-traditional students.
• Experience establishing new, cross-functional programs impacting student success.

Required Licenses/ Certifications Anticipated Hiring Range Commensurate with experience Application Process/Additional Information

This position is open until filled with a preferred application deadline of November 15, 2020. Applications submitted by this deadline will be given priority consideration.

Campus Monroe Park Campus Hours/Week 40 Normal Work Days/Hours M-F Job Open Date 10/29/2020 Posting will close on or before Open Until Filled Yes Job Category Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link http://www.vcujobs.com/postings/101413 Posting Specific Questions

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Optional & Required Documents
Required Documents

1. Cover Letter/Letter of Application
2. Resume

Optional Documents

1. Other Document