Systems Engineer

Job Vacancy Announcement

Position Title

Systems Engineer

Position Type

Staff

Department

Enterprise Technology

FLSA

Exempt

Union/Non Union

Non Union

Full Time or Part Time

Full Time

Grade

14

Salary Range

Hiring Salary Range

$66,281 - $72,909/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Under the direction of the Director of Application Services, this position provides planning, analysis, implementation and resolution for Ellucian Colleague and associated third-party applications.

Minimum Qualifications

1. Bachelor’s degree in Information Systems or related field, two years experience working in an information technology environment.
2. Two years of supervisory experience.
3. Two years of ERP Related System Administration and third-party installation experience. Ellucian Colleague preferred.

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

1. Maintains currency of new Ellucian Colleague and third-party application features and functionality and articulates this information to both technical staff and key end users.
2. Tracks and documents all versions and releases of ERP products and third-party products.
3. Creates and maintains design documentation (Systems, Integrations, etc.) via Visio or related product
4. Coordinates the installation of Ellucian and associated third party software upgrades, fixes and patches.
5. Supports Solutions Engineer with configuration changes.
6. Installs new Ellucian and associated third party software when available.
7. Analyzes and understands the needs of users and provides functional and technical support for Ellucian Colleague and third-party applications.
8. Provides primary technical support related to Ellucian Colleague and third-party applications.
9. Employs creative problem solving skills for the purpose of resolving complex problems.
10. Certifies Ellucian Colleague and Third-Party applications are installed correctly.
11. Assists the Director of Application Services with maintaining the currency of upcoming fixes, patches and upgrades to the ERP system, including third party products.
12. Performs system testing related to support activities.
13. Assists the Director of Application Services with coordinating technology resources related to the efficient operation of mission critical processes (e.g., Finance, HR and Student)
14. Supports the Director of Application Services to align ERP service delivery with the College’s “Strategic Portfilio Projects”.
15. Utilizes the ERP Project Management Methodology for assigned projects.
16. Works with other Enterprise Technology staff to complete projects as needed.
17. Participates as a team member in the implementation of the ERP system and associated systems, including all functional training sessions.
18. Participates with the planning, coordination and engagement of Unit Retreats and Assessments.
19. Responsible for complying with all required College mandated training within the prescribed timelines.
20. Performs other related duties as assigned by the Director of Application Services.

Job Requirements

1. Must be available to work Monday – Friday, 8:30 a.m. to 4:30 p.m. Work schedule subject to change based on the needs of the department.
2. Ability to communicate effectively in spoken and written standard English.
3. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
4. A background investigation will be conducted prior to the offer of employment.

Is Background Check Required?

Yes

Posting Number

PGCC153411/12

Open Date

10/28/2020

Close Date

Open Until Filled

Yes

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

The college is currently in a Modified Academic and Business Operation ( MABO ) model, which means some of the work is being performed from remote locations. When the conditions permit, based on CDC and College Administrator’s guidelines, employees will be required to resume their work on campus as directed by management. This position is located in the state of Maryland.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
   • Master's Degree or above from an accredited college/university
   • Bachelor's Degree from an accredited college/university
   • Associate's Degree from an accredited college/university
   • One to two years of college credit (30 credit hours is equivalent to one year)
   • Less than 30 credits from an accredited college/university
   • High School Diploma or GED
   • None of the above
2. * Do you have two years of ERP Related System Administration and third-party installation experience?
   • Yes
   • No
3. * Briefly describe your experience referenced in the previous question. Do not enter 'See Resume'
   
   (Open Ended Question)
   
   
4. * Do you have two years experience working in an information technology environment?
   • Yes
   • No
5. * Please describe your supervisory experience.
   
   (Open Ended Question)
   
   
6. * How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
7. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation 1
2. Certifications - See Minimum Qualifications for type