Academic Solutions Manager (Software and Technology)
Description: Serve as the Office of Academic Affairs (OAA) lead for academic-function related software programs, including training and operations, core to the mission of OAA and the launching of FlightPath, the College’s new student success initiative.
Academic Solutions Manager (80%)
- Day to day oversight of academic and career advising and planning programs (initially, Stellic)
- Provide training, assistance, and consultation for OAA staff, faculty and the campus community on software, data-based, or organizational solutions for academic operations
- Continuously explore new options and functionalities, upgrades, acquisitions and decommissioning
- Develop and run reports for OAA staff and faculty to assure achievement of OAA and FlightPath objectives
- Collaborate with faculty and staff across campus on all optimizing academic software including:
- Academic student information systems (EAB Navigate for example)
- Survey and evaluation programs such as EvaluationKit
- Learning management systems (Brightspace D2L for example)
- Collaborate across college units to develop and implement solutions for integrated processes, including service on relevant committees
- Generate data and solutions to support academic planning, including that related to faculty workload and course scheduling
- Act as a liaison to various campus offices on data collection and report generation, including requesting and or generating reports for OAA staff
- Act as a liaison to IT and the Technology Resource Center regarding the acquisition of software and hardware for OAA staff and to meet the instructional needs of faculty
- Design and support faculty and staff training on the use of instructional technology
- Other duties as assigned
OAA Support and Overview (20%)
- Lead the routine administration, and reporting, of student evaluations of teaching
- Maintain and update content on websites for the Office of Academic Affairs
- Provide support for task management for staff in the Office of Academic Affairs
Participation in major campus events, including Welcome Weekend, True Blue Weekend, and Commencement Weekend
Expected to comply with all applicable College, Federal, State, local and associational regulations.
As a representative of the College, expected to comport him/herself in a professional manner at all times, both on and off campus.
Qualifications: Minimum requirements for this position are a Bachelor’s degree (higher preferred) from an accredited college or university with two or more years of experience with academic programs and familiarity with advising. Teaching experience is preferred.
- Experience with academic solutions software suites, such as learning management systems, enterprise management systems, student information systems or related programs (e.g., D2L, Navigate, Presence, Colleague)
- Strong communications skills and evidence of good rapport with students, faculty, and staff across divisions on campus
- Experience in database programming and/or project management preferred
- Familiarity with MS Office Suite, Google Suite or both
- Ability to multitask in a fast-paced environment
- Capability to work on-campus or remotely, with access to telephone and reliable high-speed internet for the latter contingency
- Must have a valid driver’s license