Research Ethics Support Specialist

Employer
Laureate Education, Inc.
Location
Minnesota, United States
Salary
Competitive Salary
Posted
Oct 28, 2020
Employment Level
Tenured/Tenured Track
Employment Type
Full Time
The Office of Research Ethics and Compliance (OREC) within Walden's Center for Research Quality (CRQ) seeks a Research Ethics Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Main duties include: -managing IRB (Institutional Review Board) inbox (directly supporting students in preparing their research ethics review applications) -IRB recordkeeping and metrics reporting OTHER DUTIES AND RESPONSIBILITIES May perform other duties and responsibilities that management may deem necessary from time to time including: -serving on ethics committees -serving on miscellaneous university committees -data collection, transcription, data coding, and other data processing tasks for OREC research projects -copy editing and formatting multi-media student support materials (e.g., FAQ videos) -CRQ projects, as assigned TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED -ability to craft student-centered support emails (answering questions about forms and requirements) -ability to provide student-centered telephone support (answering questions about forms and requirements) -excellent time management skills -ability to work with a team in meeting deadlines -ability to collaborate effectively with fellow team-members -advanced technology user desirable (database maintenance in excel; word template documents; creating/editing of online tutorial videos) EDUCATION and/or EXPERIENCE
  • Bachelor's degree from an accredited institution required
  • Candidates must have experience and stellar performance in customer service.
  • Candidates must have experience in technical writing (i.e., providing clear, detailed, written instructions to users).