Admin Support Assistant I/II - Admin

Alabama, United States
Salary Not Specified
Oct 27, 2020
Employment Level
Employment Type
Full Time

Position Details

Requisition Number


Home Org Name

The First Year Experience

Division Name

Student Affairs

Position Title

Admin Support Assistant I/II - Admin

Job Class Code


Appointment Status


Part-time FTE

Limited Term


Limited Term Length

Job Summary

The First Year Experience Office at Auburn University is seeking candidates for the position of Administrative Support Assistant to provide administrative, financial, and general clerical support. The FYE Office coordinates orientation programs for new students and their families, first year seminars, and other initiatives for new students. The selected applicant will have responsibility for a broad variety of office support duties and tasks.

Essential Functions

- Answering the telephone/directing calls
- Conducting data entry/gathering/management and report/document preparation
- Coordinating student billing processes with Student Financial Services
- initiating, processing, and maintaining thorough hiring, payroll, and other HR records for undergraduates
- Equipment/property management and reporting
- Preparing and processing of forms, incoming and outgoing mail, and other written or electronic correspondence
- Providing special event support (i.e. customer interaction, roster management & distribution, name tag creation, etc.)
- Managing supplies and inventory
- Maintaining written correspondence
- Supervising and training front desk student assistants (2-3 students)
- Other duties as appropriate

Education Level

High School Diploma or equivalent

Field of Study

Years of Experience

No experience required for entry level

Area of Experience

Requirements for Additional Job Levels

Level II requires a high school diploma or equivalent plus 2 years experience in clerical support services.

Education Level

Field of Study

Years of Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

- Excellent communication and organizational skills, as this position will manage a high volume of calls and e-mails while executing other required duties;
- A comfort level in interacting with the public, using personality and decision-making skills to achieve customer satisfaction;
- The ability to work in fast-paced, high-energy environment, particularly in the summers;
- The ability to learn, interpret and apply university and department policies;
- The ability to supervise student assistants;
- Expertise in Microsoft products, particularly Word, Excel and Outlook;
- The ability to learn new technology quickly, both software and hardware;
- Familiarity with Banner Student Information System and the Finance/HR system;
- The ability to work under supervision, in a team, as well as independently
- Additional education above the high school level

Salary Grade


Salary Range

$20,300 - $37,200

Job Category

Office/Administrative Support

Working Hours if Non-Traditional

List any hazardous conditions or physical demands required by this position

Posting Date


Closing Date

EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other
  2. Other Documentation (2)
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How were you made aware of this opportunity?
    • AU Employment website
    • Employment websites (Indeed, HigherEd Jobs, etc.)
    • Veterans Assistance Services
    • Disability Assistance Services
    • Newspaper
    • Professional Journal
    • Listserv
    • HR email
    • Social Media
    • State Employment Service
    • Walk-in
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University.
    • Not a current Auburn employee
    • Current Auburn employee in position less than one year
    • Current Auburn employee in position more than one year
  3. * Do you have a high school diploma or equivalent?
    • Yes
    • No

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