Campus Safety Dispatcher

Employer
Lewis and Clark College
Location
Oregon, United States
Salary
Salary Not Specified
Posted
Oct 28, 2020
Employment Type
Full Time
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Working at Lewis & Clark College

The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package that includes options for health, dental, vision, tuition, life insurance, retirement and more.

Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.

About the Position

The Campus Safety Dispatcher I provides visitors with information and directions, answers phones, communicates via radio to dispatch Campus Safety personnel, creates staff and student ID cards, assists employees and students with vehicle registration, answers questions regarding parking, Campus Safety policies, and fields requests for department services. Receives and evaluates calls for service to determine level of urgency and required initial action. Prioritizes dispatch calls for service.

This position is represented by the Lewis & Clark College Support Staff Association Local 4912 of the American Federation of Teachers.

The current LCCSSA Bargaining Agreement can be found here: https://www.lclark.edu/unions/lccssa /

What You'll Do
  • Communicate via radio to dispatch officers.

  • Provide visitors with direction and information.

  • Answer phone and respond to department emails.

  • Create ID cards for staff and students.

  • Evaluate calls for service to determine level of response.

  • Perform database checks and maintenance.



Must Haves
  • High School Diploma or equivalent (G.E.D).

  • 2-4 years of experience dispatching in campus safety, law enforcement or other emergency response setting.

  • Strong computer skills using various software and applications.

  • Strong customer service skills.



Nice to Haves
  • Prior office experience.

  • Ability to effectively work with people in difficult situations.

  • Ability to work on multiple tasks simultaneously under stressful conditions.

  • Working knowledge of Lenel Security and ID card software and hardware applications.

  • Working knowledge of Blackboard Connect or other emergency notification systems.



Work Schedule
  • Benefit Eligible: Yes

  • 37.5 hours per week/7.5 hours per day



Pay Rate
  • LCCSSA Grade 13 - $20.12/hr



Physical Requirements
  • Bending, Climbing, Standing, Driving, Sitting, Walking, Grasping/gripping, Pinching/squeezing, Reaching, Repetitive hand, movements (e.g., typing), Seeing, Talking, Hearing



Directions for Cover Letter

Please upload your cover letter on the My Experience screen in the resume section.

Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators

( https://www.lclark.edu/about/title_ix_compliance ).

Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Background Check

Lewis & Clark College will conduct a background check on the finalist, which will include a criminal record check. If a conviction is discovered, a determination will be made whether the conviction is related to the position for which the individual is applying or would present safety or security risks before an employment decision is made. A criminal conviction does not necessarily automatically bar an applicant from employment.

Eligibility to Work

In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.

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