Matching Gifts Coordinator

Posting Details

Job # 036715 Department Code 50408-7092 Department Advancement and External Affairs Job Title Matching Gifts Coordinator Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S4 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Matching Gifts Coordinator is responsible for the management and coordination of all matching gift programs and related correspondence.

He/She oversees all communication with donors and companies for securing, recording, and receipting matching gifts for Syracuse University.

This position directs all reconciliation and follow-up with external companies and creates/audits monthly reports for the General Accounting office.

The coordinator will create monthly matching gift reports for management to track/reconcile matching gift claims and payments.

This role includes maintaining and updating appropriate information on the University website, data analysis, CITRUS data, and all downloaded reports from/imports into external vendor software platform (Match 360).

This position provides support to the department’s Data Analyst positions and gift processing as needed.


Requires 4-year degree or significant relevant experience
Requires 3+ years’ solid database applications.
Demonstrated experience managing matching gifts and/or a matching gift program
Experience in gift /pledge information management.
Demonstrated proficiency with Microsoft Office Suite, especially Excel.

Job Specific Qualifications

Demonstrated experience managing matching gifts and/or a matching gift program.

Experience in gift /pledge information management.

Demonstrated proficiency with Microsoft Office Suite, especially Excel.

Familiarity with Tableau and query logic preferred.

Possess strong interpersonal skills and written and verbal communication skills.

Must have prior experience and demonstrated ability to provide direction to staff members and show discretion working with confidential materials.


Manage and oversee the philanthropic matching gift systems and process for Syracuse University, including:

Verify daily all individual matching gift donations against the employer of the donor to confirm if they are eligible for a corporate match. Maintain and update necessary corporate matching gift information in CITRUS . Monitor and manage external matching gift inquiry and status systems including Match 360.

Utilizing CITRUS queries, Tableau, and Match 360, develop, create, and implement reports for matching gift claims and payments for Advancement Services and senior administration. Oversee and train data analyst on record search, document entry, processes, and procedures within the Match 360 database. Update all training and procedure materials as needed.

Monitor all matching gift portals for any claims/payments available for download and import into Citrus. Serve the primary point of contact for donations made via multiple on-line giving portals, such as Network for Good, Benevity, and YourCause. Oversee the matching gift email inbox and respond to inquiries/requests as they come in.

Serve as point of contact for internal and external questions and concerns related to matching gifts.

Provide direct support for gift and pledge processing, receipting, and tributes.

Export and customize Archtix reports for import and processing Athletic gifts into Citrus

Update/ maintain constituent records, including (but not limited to): creating new records; updating and maintaining biographical, demographic, and contact information; updating and maintaining employment and employment-related information (e.g. business addresses, positions, and titles), and updating and maintaining personal relationship information (e.g. marital status and parent-child relationships).

Scan prior day processed checks to HSBC bank using PCI compliant devices.

Prepare First Data reports and send to cash operations as needed.
Provide tracking team metrics for gifts and BIO updates, and other data integrity needs.

Manage, organize, and follow through on designated projects and reporting under the direction of the Associate Director. Participate on divisional committees.

Physical Requirements Tools/Equipment Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 10/23/2020 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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