Assistant Director of Housing Operations & Residential Life



A successful candidate will play an active role in FMU's existing academic and operational success. Responsible for the residence life program which includes selecting, training, and co-managing all residential areas on campus. Work is substantially complex and varied and requires the selection and application of technical and detailed guidelines.

Essential Functions:

The Assistant Director (AD) is responsible for housing operations and facilities functions and budget oversight for The Office of Housing and Residence Life (HRL). Through direct supervision of 2-4 professional staff members and the indirect supervision of Resident Assistants (RAs), the AD fosters a safe, positive, and inclusive community environment that encourages students to develop their full potential.

Independent judgment is required to identify, select, and apply the most appropriate of available guidelines and procedures as well as interpret precedents. This is a live-off position. Supports and encourages programming and a positive, inclusive community of approximately 900 students in the residence halls.

  • Advises and counsels students on personal and academic matters, making referrals as necessary.
  • Manages HRL administrative needs including facility concerns, occupancy, conduct key audits, and room assignments/consolidation.
  • Responsible for the secondary contact with residents who violate residence hall and/or university policies through educational sanctioning and intervention.
  • Coordinates training and resources for student and professional staff.
  • Oversees desk operations in residence halls, which include the selection, training, organization, scheduling, and supervision of the desk staff.
  • Responds to conduct concerns or emergency situations in residence halls.
  • Maintain fiscal and ethical responsibility for the departmental budget.
  • This position requires some evening and weekend hours.
  • Provide “on-call” duty coverage, on a rotating basis throughout the calendar year.
  • Take an active interest in identifying and participating in their professional development.
  • Adhere to Association of College and University Officers-International (ACUHO-I), National Association of Student Personnel Administrators (NASPA), Southeastern Association of Housing Officers (SEAHO), and American College Personnel Administrators (ACPA) ethical standards.
  • Present workshops and training sessions for staff and students.
  • Serve on University, Divisional, and Departmental Committees as requested.
  • The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position.


Required Knowledge, Skills, and Abilities:

  • Excellent oral and written communication skills, including presenting to groups and in a one-to-one setting.
  • Limited pushing, pulling, lifting. (Lifting would not exceed 20 lbs) and mobility on campus necessary.
  • Experience in communicating with diverse communities, and in establishing and maintaining cooperative working relationships.
  • Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently; use judgment and discretion to act when precedents do not exist.
  • Ability to handle information of sensitive and confidential nature in the utmost professional manner.
  • Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents.
  • Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
  • Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
  • Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.
  • Note: In compliance with the American Disabilities Act (ADA), those functions of the job which are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be given careful consideration.


Qualifications :

  • This position requires a Bachelor’s Degree. Master’s Degree in College Student Personnel, Higher Education Administration, or related field preferred.
  • 1-3 years working in a college/university setting with young adults. Experience in a small, private, urban setting preferred.
  • Experience in communicating with diverse communities, and in establishing and maintaining cooperative working relationships.
  • Proficiency in MS Office Suite, as well as knowledge and understanding of the organizational structure, workflow, and operating procedures.
  • Extensive hours and weekends will be required at times.
  • Pre-Employment screening is required: criminal background check and drug testing.


Qualified applicants are asked to upload a cover letter of interest, resume/curriculum vitae, and/or certifications, if applicable.

Supplemental Information

In addition to the completed application, candidates must submit a list of three professional references (at least one from a previous employer) that includes names and contact information. Review of application materials will begin ASAP and will continue until the position is filled. No phone calls, please.

Florida Memorial University is an Equal Employment Opportunity Employer.

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