Director, Student Success

Illinois, United States
Salary Commensurate with experience
Oct 23, 2020
Employment Level
Employment Type
Full Time

Lincoln Land Community College is currently accepting applications for the position of Director, Student Success. This position is responsible for planning, developing, implementing and evaluating a comprehensive success coaching and counseling system for all students at LLCC and working with campus and community stakeholders to advance the Office of Student Success.


  • Develop, implement and assess a comprehensive assigned success coaching program for all students.
  • Coordinate counseling and social service support options for students by developing partnerships with community agencies through linkage agreements and other means.
  • Hire, train, supervise, and evaluate Student Success staff members.
  • Develop, implement, coordinate and assess an Early Alert program.
  • Implement, coordinate and assess a new student orientation program.
  • Train and guide Outreach Center Directors and Coordinators to ensure consistent success coaching across the district.
  • Collaborate with other staff members in Student Services and Academic Services to develop college-wide programs which promote student success.
  • Adopt, implement and assess technology solutions that expand support/resources to students.
  • Work with campus stakeholders to ensure the Office of Student Success has current information to effectively serve students.
  • Create and maintain cooperative relationships with community mental health, social service and professional organizations.
  • Conduct Student Success workshops and trainings for students, faculty, staff and community members.
  • Collaborate with the AVP, Student Success on fiscal and strategic planning and manage budgets to ensure success of initiatives.
  • Serve as a Success Coach on an as needed basis such as peak times.
  • Represent LLCC in appropriate professional organizations, trainings, conferences and on college committees.
  • Develop and approve marketing materials and website.


Minimum requirements for this position include:

  • Master’s degree in student personnel, higher education administration, counseling, human development, or related area.
  • Three or more years of progressively responsible experience in Student Success, Advising, or a related Student Services department.
  • Three or more years of experience in a supervisory role.
  • Ability to research information for problem-solving.
  • Ability to work independently and use professional judgment to make decisions.
  • Ability to work with diverse populations and varying educational levels.
  • Ability to collaborate with appropriate stakeholders and solve complex issues.
  • Detail orientation, good leadership skills, conflict resolution skills, strong analytical skills, excellent verbal and written communication skills, multi-tasking capabilities, and good time management skills.
  • Ability to leverage technology to support goals and initiatives.
  • Ability to work with and maintain strict adherence to confidentiality standards.


Salary for this position will be commensurate with education and experience but will be no less than $60,255 per year with an excellent benefit package. The full position description, qualifications and application can be accessed at  This position will be open until filled; however, for guaranteed consideration, applications must be received on or before November 15, 2020.