Graduate Admissions Recruiter

Wisconsin, United States
$42,000.00 - $44,000.00
Oct 23, 2020
Employment Level
Non-Tenured Track
Employment Type
Full Time
Position Information Working Title: Graduate Admissions Recruiter UW System Title: Associate Advisor or Advisor   Essential Job Functions This position reports to the Associate Vice Chancellor (AVC) for Graduate Studies and serves as a Graduate Recruiter for the Office of Graduate Studies. Responsibilities include recruiting students and providing support for students as they progress through the enrollment process. This position advises on academic planning and programming for all graduate study options and degrees and counsels prospective and admitted students about academic requirements. Successful candidate will also attend ongoing campus recruitment events as a representative of UW-Green Bay Graduate Studies to increase branding awareness and build the recruitment pipeline. Particular emphasis is placed on fostering a robust application profile for the Customer Relationship Management (CRM) software and works closely with the Graduate Studies Student Services Coordinator (SSC) to develop reports supporting the analyses of KPIs and ROIs for the AVC.   This position includes the following responsibilities:  
  • Counsel potential students on a variety of issues, including residency requirements, faculty decisions, enrollment questions, admissions policies, academic requirements, etc.
  • Assist students with completing graduate application materials, and advise them of application requirements, including the interpretation of program admission requirements for international applicants.
  • Recruit graduate students through participation in graduate education fairs, consortiums, community and corporate recruitment functions, inner-institution functions, midwestern conferences both online and in person, and at all UW-Green Bay campus locations.
  • Consults with SSC and Director of International Education regarding international student admission applications and communicate results to students.
  • Determine and assign student status in Student Information System (SIS).
  • Work with SSC to communicate with students admitted on a conditional basis to ensure they understand requirements to be satisfied.
  • Assist in academic record review, and advise students requesting reentry into a program.
  • Provide online, telephonic, email, and face-to-face information sessions and appointments.
  • Respond to all incoming email interactions and phone calls to advise prospects on graduate program offerings and opportunities.
  • Meet with prospective learners at offsite events and table visits.
  • Provide relevant program costs, FAFSA, and financial aid counseling to prospective learners.
  • Prepare admissions materials for faculty review.
  • Coordinate with SSC to gather metrics related to admissions, student enrollment, and student enrollment targets.
  • Utilize and implement University CRM (Salesforce) for Graduate Studies, including responding to all incoming interactions and/or assign per coordination with SSC.
  • Explore and implement expanded functionality within events module, including building CRM events.
  • Coordinate with Marketing, AVC, and SSC to refine graduate admissions enrollment outreach initiatives.
  • Attend and actively participate in regular CRM, SIS, Perceptive Content, Admissions operations, and Graduate Studies meetings.
  • Work with SSC and Office of Admissions concerning provisionally admitted students.
  • Coordinate with SSC and AVC the communication of graduate assistantship awards for new students.
  • Draft admission and rejection letters.
  • Ensure appropriate documents are archived or maintained in compliance with UW System standards.
  • Contribute to marketing materials, website, and social media presence of Graduate Studies and specific graduate programs.
  • Participate in recruitment, marketing, and outreach meetings as appropriate.
  • Serve on adhoc committees to support problem-solving or research new opportunities.
  • Attend professional development seminars/conferences. 
  • Bachelor's degree at time of application
  • Experience with customer-service-focused programming and continuous improvement
  • Experience with using and/or developing software applications such as CRM
  • Proficiency in a variety of desktop hardware and standard business software programs (word processing, spreadsheets, database, etc.)
  • Master's degree in counseling, higher education, business, or related field
  • Experience in a higher education environment
  • Experience with Salesforce CRM
  • Experience with Peoplesoft SIS
  • Proficiency in a foreign language
  The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.   In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.   Conditions Of Appointment   This position may require periodic travel.   Position is a full-time Academic Staff appointment. Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.   All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.   The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.   Salary   Salary range of $42,000-$44,000. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).    BENEFIT DETAILS The UW System provides an excellent benefits package, including participation in the Wisconsin State Retirement System.   To Apply   Please go to the full job posting at, and select the applicable application link.   Select the job title for which you are applying. Click the "Apply for Job" button. You must create an account and login before you can apply. If you are already a registered user, input your "User Name" and "Password” and select "Sign In." If you have not yet registered, click on "Register Now" to begin the registration process.    Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:  
  • Cover letter specifically addressing qualifications for the essential job functions
  • Resume
  • Names and contact information for three references
  If you have any questions, need accommodations, or submitted your application with missing materials, call or email:   Liz Brinks Phone: (920) 465-2648 Email:   Application Deadline   To ensure consideration, please submit application materials by Monday, November 30, 2020.   Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).   For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures . The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.