Administrative Assistant - RLH

Position Information

University Code 19011 University Title Administrative Assistant 1 University Job Family General Administration ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Multi Title Scope of Search Regional Working Title Administrative Assistant - RLH Position Number 010360 Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department University Housing Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities

•Provide clerical and administrative support and services for assigned Residential Life & Housing staff positions – Hall Director(s) and Assistant Director(s)

•Facilitate Residential Life & Housing’s administrative processes (keys and paperwork audits) to provide safe, inclusive, and well-maintained facilities to ensure a resident-centered approach.

•Ensure quality customer service, while managing student staff assistants of a satellite Residential Life & Housing Office

Minimum Hiring Standards

•Ability to understand and explain University and Residential Life & Housing policies, and facility and equipment specifications to customers.
•Demonstrated time management, organizational skills, and attention to detail.
•Ability to work independently and take initiative.
•Excellent oral and written communication skills in a business or professional setting.
•Demonstrated good judgment skills in making decisions which balance customer benefit and facility/operational interests.
•Demonstrated proficiency with Microsoft Office software (Word, Excel, Access, Publisher), and corporate email.
•Ability to learn and efficiently utilize specialized business software related to purchasing and billing, employee time reporting, and college residence facility record-keeping databases.
•Ability to multi-task and establish efficient priorities.
•Ability to use standard office equipment (multi-line phones, fax, copiers, printers, etc.)
•Experience working with the public, preferably in an educational setting, and the ability to provide exceptional customer service to students, parents, faculty, other departments, vendors, and visitors.
•Must be able to work overtime hours during times of departmental need.
•Ability to work with a culturally diverse population in a higher education setting.
•Several year’s full time experience or considerable part time experience working in an administrative support or office management position.
•High School Diploma or GED equivalent.

Preferred Hiring Standards

•Several years of administrative/clerical experience.
•Several years of college or post-secondary education.
•Training in secretarial skills via either an online course or technical school training.
•Previous experience with Banner, STAR - REZ, purchasing software or similar software.
•Intermediate knowledge of Microsoft Office, Google Apps (including Gmail), mail merge, and basic computer knowledge Desktop publishing preferred.

Required Licenses/ Certifications Anticipated Hiring Range $30,800.00 Application Process/Additional Information Campus Monroe Park Campus Hours/Week 40 Normal Work Days/Hours Monday-Friday Job Open Date 10/21/2020 Posting will close on or before Open Until Filled Yes Job Category Administrative/ Secretarial/ Clerical Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Briefly describe your proficiency using various programs in Microsoft Word (i.e. Excel, Word, PowerPoint Access).

    (Open Ended Question)

  2. * Do you have a high school diploma or GED?
    • Yes
    • No
  3. * Are you willing and able to work overtime during peak periods based on business needs?
    • Yes
    • No
  4. * Do you have a detailed oriented work habit with good organizational skills, the ability to multi-task and excellent verbal communication skills?
    • Yes, all of the above
    • No
Optional & Required Documents
Required Documents Optional Documents
  1. Cover Letter/Letter of Application
  2. Resume

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