Senior Financial Aid Outreach Specialist

San Joaquin Delta Community College District
California, United States
Salary Not specified
Oct 22, 2020
Employment Level
Employment Type
Full Time

Senior Financial Aid Outreach Specialist

San Joaquin Delta Community College District

Job Number:

Under direction, to oversee and coordinate the District's Financial Aid Outreach Initiative including financial aid opportunities and outreach services in the community; to serve as financial aid representative to community service agencies; serves as a lead to assist in monitoring all financial aid outreach activities; and to perform a variety of tasks relative to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED
Receives direction from an assigned supervisor. May oversee the work of lower level staff and student employees.
  1. Coordinate the financial aid outreach program; schedule seminars and workshops; assign dates, facilities and presenters; assist students and monitor financial aid applicant results.
  2. Develop and execute a plan aimed at increasing financial aid awareness resulting in an increase in low-income, disadvantaged student participation in post-secondary education; act as a financial aid liaison for the District with the off-campus centers providing a financial aid outreach to those communities; recruit students to apply for financial aid; disseminate financial aid program information to high schools, migrant groups, local agencies and the public; conduct presentations regarding financial aid program services and opportunities.
  3. Participate in the development of financial aid consumer information; meet with graphic arts staff, facility management personnel, members of the community and others who wish to schedule specific presentations or workshops.
  4. Develop and implement a financial aid marketing plan for the Financial Aid Outreach Initiative; coordinate publicity materials with the Public Information Office and create brochures and a multi-media campaign; develop databases targeting specific low-income, disadvantaged populations.
  5. Advise and counsel students on all aspects of student financial aid including, but not limited to, satisfactory academic progress, Veterans benefits, eligibility, appeals and regulations.
  6. Monitor and review the services and activities of the Financial Aid Outreach Program; incorporate changes in legislation, technology, educational trends and community needs into financial aid workshops and presentations.
  7. Prepare materials for workshops including applications, workshop handouts and presentation materials.
  8. Coordinate, order and secure special services and equipment for classes and presenters including audio-visual equipment and materials for community agencies, local high schools and related organizations.
  9. Serve as representative for Financial Aid on the Outreach Advisory Committee; schedule and attend meetings; provide input and prepare monthly activities summary.
  10. Coordinate and work closely with the Enrollment Management Committee to target low-income disadvantaged students; work collaboratively and cooperatively with Outreach and Enrollment Services to develop strategies and marketing measures for tracking disadvantaged populations.
  11. Maintain a variety of files, records and databases; prepare a variety of reports and correspondence.
  12. Assist financial aid applicants in completing various forms and applications; provide information on admissions, financial aid and registration policies and procedures.
  13. Conduct financial aid presentations, workshops and loan orientations using knowledge of financial aid, student loan policies, and institutional policies to inform students and parents of program requirements and appropriate deadlines.
  14. Work cooperatively and collaboratively with auxiliary programs such as but not limited to EOPS, CARE, DSPS, Puente, MESA, CalWORKs, and other related services.
  15. Provide support related to a variety of financial aid program processes, including admissions, financial aid orientation services, marketing and student tracking; perform a variety of data entry and routine clerical functions; schedule appointments; maintain and order informational hand outs and brochures; perform other duties as requested by the Director of Financial Aid or designee.
  16. May oversee student workers.
  17. Perform related duties and responsibilities as required.
Knowledge of:
  • Financial problems faced by economically disadvantaged students
  • Principles of supervision and training
  • Office management practices; computer systems and applications related to financial aid, veterans and scholarship benefits regulations; operational characteristics, services and activities of financial aid
  • Various financial aid programs, policies, grants and systems
  • Principles and procedures of financial record keeping and reporting
  • Principles of business letter writing and basic report preparation; program administration and organizational methods and techniques
  • Methods and techniques of community outreach course curriculum development
  • Proper language usage, spelling, grammar and punctuation
  • Principles and practices of marketing and promotion
  • Office procedures and equipment including computers
  • Pertinent Federal, State and local laws, codes and regulations.
Ability to:
  • Coordinate the Financial Aid Outreach Program including materials development, facility assignment and presenter selection
  • Create effective community financial aid outreach and educational tools
  • Prepare appropriate materials and handouts for low-income, disadvantaged populations, including those where English is a second language
  • Monitor financial aid outreach program services and activities and make recommendations for improvement
  • Develop a variety of financial aid marketing and promotional material
  • Serve as representative for Financial Aid on the Outreach Advisory Council
  • Prepare clear and concise reports
  • Interact successfully and cooperatively with students and families of diverse ethnic and economic backgrounds
  • Make oral presentations to a wide variety of audiences
  • Communicate clearly and concisely, both orally and in writing
  • Establish and maintain effective working relationships.
  • Sensitivity to and understanding low-income disadvantaged students and families that are diverse in terms of academic, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of community college students and staff.
  • Sit and stand for prolonged periods of time; extensive use of computer keyboard.
Education and Experience Requirements: Associate's degree from an accredited college or university with three (3) years of experience coordinating educational programs, preferably in financial aid or outreach functions.
OR Bachelor's degree from an accredited college or university with at least one year of experience coordinating educational programs, preferably in financial aid or outreach functions. Language:
Fluency in both English and Spanish languages is highly desirable. License or Certificate
Possession of, or ability to obtain, an appropriate, valid driver's license. Additional Information
  • Minimum Salary: US Dollar (USD) 5,271
  • Maximum Salary : US Dollar (USD) 6,478
  • External Closing Date: Nov 19, 2020
  • External Opening Date: Oct 21, 2020

Location: Stockton, California, United States
To be considered for this position please visit our web site and apply on line at the following link:

The San Joaquin Delta Community College District provides access to its education programs and activities and makes all employment decisions without regard to national origin, religion, age, sex, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or any other legally protected category. The District’s prohibition against sex and gender discrimination includes sexual harassment and sexual violence.