Assistant Director of Recreation - Facility Operations and Membership Services

Department Statement

Under the supervision of the Director of Recreation and Chair of Physical Education, the Assistant Director will provide leadership and oversight of all aspects of recreational facilities and member services within the Department of Recreation and Physical Education. Colgate University Recreation and Physical education programs are comprehensive and directly align with the institutional mission to develop the whole student. The department provides a broad range of services, education and expertise to a diverse community of students, staff, faculty, and community members.


The Assistant Director is responsible for the effective organization, management, administration and supervision of all aspects of Colgate University’s recreational facilities and member services to include the following:
-Huntington Gymnasium (recreational courts and fitness/dance studios), Huntington Equipment and Member Services, Trudy Fitness Center, Lineberry Pool, Trap Range, Academy Rugby Field, Whitnall Field, Glendening Boathouse and Bewkes Waterfront Rec Center.

Responsible for the day-to-day operations of facility membership services (“Huntington Cage”). This includes memberships to the Huntington Rec Center, Trudy Fitness Center and Lineberry Pool. Accountabilities include:
- responsible for providing fair and accurate input to VP/Director of Athletics regarding employment status (hire, promotion, salary increases, termination) of full-time recreation attendants (2 non-bargaining unit employees). Responsible for the job evaluation, development and continued professional growth of direct reports, both full-time and part-time.
- effective hiring, supervision, training and scheduling of part-time and student staff.
- accurate and timely payroll for all staff.
- ensure accurate record keeping and accounting of all relevant aspects of facility operations.
- optimal sales policies and pricing.
- accurate and timely deposits of all money.
- effective oversight of all core operational tasks e.g. membership card production, locker room rentals and laundry service sign-ups, communication with members and broader community.

Responsible for the day-to-day operations and effective management of the Trudy Fitness Center and fitness programs to include the following accountabilities:
- ensure card swipe program and patron access function properly.
- determine hours of operation, equipment maintenance and optimizing investments in equipment.
- ensure positive relationships with key vendors. Ensure vendors perform up to expected standards. Ensure accurate purchase and service records.
- ensure positive customer services and relations.
- effective safety/risk management program and procedures for emergency care of participants; schedule training/certification classes in CPR /First Aid for employees; and conduct safety inspections of facilities and activities.

Responsible for oversight of the Personal Training Program. To include:
- effective hiring, supervision, training and scheduling of personal trainers.
- effective management and supervision of payroll for all trainers.
- ensure all personal training requests are filled and clients are appropriately matched with a personal trainer on staff.
- ensure payments are received and processed correctly for services.
- ensure client paperwork/waivers are completed prior to training.
- effective evaluation of trainers and ensuring they complete all paid training sessions with their respective client.
- responsible for effective marketing and promotion of the personal training program through print, online and social media avenues.

Responsible for assisting the Director of Recreation with recreational fitness programming. To include:
- group exercise class scheduling.
- Focus on Fitness (Employee Group Exercise program)
- fitness center orientations scheduling and instruction.
- effective implementation and oversight of annual physical activity promotion programs (i.e. ‘gate fit challenge and Empower Hour).

Responsible for the day-to-day operations and execution of specific operational tasks for Lineberry Natatorium. Accountabilities to include:
- effective recruiting, hiring, training, evaluating, payroll and management of the pool monitor staff and lifeguard staff.
- determine hours of operation, facility/equipment maintenance and optimizing investments in the facilities.
- ensure the facility and staffing are operating in compliance with NY State Department of Health and Colgate Environmental Health and Safety. Responsible for maintaining records and paperwork as required for pool operation safety.
- ensure facility maintenance problems, safety issues are reported in a timely manner.
- successful troubleshooting during events and open pool hours.
- act as liaison with on-campus departments (i.e. Parking Services, Campus Safety, Facilities Management, Custodial Services, Concessions, Special Events, Catering, Risk Management, etc.) to coordinate event/rental logistics.
- effective set-up/break down for all events, as assigned.

Responsible the effective management and operations of seasonal recreational facilities to include:
- Glendening Boathouse, Bewkes Waterfront Rec Center, Trap Range and Open Skate at Class of ’65 Arena.
■ effective hiring, supervision, training and scheduling of part-time and student staff.
■ effective establishment facility schedules and communicating hours of operation to the campus community.
■ ensure proper risk management for facilities and corresponding programs.

Responsible for maintaining operations budget for each recreation facility. Exercises independent discretion on all purchases and budgetary decisions for all recreational facility budgets.

Responsible for setting and meeting income targets for recreation facility membership and personal training sales.

Independent and unchallengeable decision-making regarding all student and adult participation in recreation facilities and activities.

Create and implement risk management policies and procedures for all recreation and physical education facilities. Effectively communicate all changes to staff and students, as needed.

Exercise independent judgment and discretion for all programming areas.

Ensure on-going participation data is properly recorded and incorporated into annual reports.

Responsible for the job evaluation, development and continued professional growth of all direct reports.

Responsible for the effective supervision of staff as assigned. Ensures selection and hiring of high quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair, accurate and timely performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed. Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, termination); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance.

Accountable for maintaining personal compliance with all relevant governing bodies to include:
- specific conference
- athletic department
- university policies

Colgate Athletics Mission:
To be an inclusive community of competitive excellence

Athletics Department Values:
Thoughtful – Careful, reasoned, inclusive thinking
Driven – Relentless, energetic, focused pursuit of courageous goal
Enthusiastic – Passionate, positive, fun presence
Cohesive – Close—knit, collaborative, consistent teamwork
Bold – Creative, resourceful, fearless winners

This position has been designated as a Campus Security Authority ( CSA ), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.

Professional Experience/ Qualifications

- Two years of experience in recreational facilities or a related field.
- Experience with aquatic facility supervision, including lifeguard certification (or willingness to acquire) is required.
- Candidates should possess excellent communication and collaboration skills, attention to detail, and proficiency managing multiple projects simultaneously.
- Candidate must have the sensitivity and ability to work with the college age student, advise staff, develop and implement programs, produce effective outcomes, work effectively both individually and with groups, use independent judgment and display decision-making ability.
- Flexibility to adjust work schedule to meet the needs of students, staff, and facilities is necessary and will require attendance at evening and weekend events.
-Previous experience of successful supervision of others.

Preferred Qualifications Education

A Bachelor’s Degree is required.

Job Open Date 10/19/2020 Job Close Date Open Until Filled Yes Special Instructions Summary EEO Statement

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

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