Director of Financial Aid

North Carolina, United States
Salary Commensurate with experience
Oct 19, 2020
Employment Level
Employment Type
Full Time

Reporting to the Assistant Vice Chancellor for Enrollment Management, the Director of the Office of Scholarships and Financial Aid administers a student financial aid program consisting of federal, state, and local funds exceeding $60 million annually. The Director supervises the receipt, evaluation, and approval of requests for all programs, establishes procedures for and keeps records on transactions with students, ensures effective and efficient use of automated financial aid management systems, prepares or supervises the preparation of all required and ad hoc reports related to the operation of the offices and ensures that the University’s use of funds is in compliance with applicable state and federal regulations. The director also facilitates the awarding of scholarships to a diverse population of students that supports the institution’s strategic enrollment plan. This position provides strategic vision and leadership to the office grounded in the values of student centeredness, excellence, trust, stewardship, integrity and social justice.

A Master’s degree in an appropriate field such as Business, Communications, Public Administration, or Guidance and Counseling is required. A minimum of five or more years of experience in all aspects of college student financial aid administration is required. Previous experience as a Director, Associate, or Assistant Director of a program of similar complexity and scope is required. Experience with a highly automated financial aid management system is required. Previous experience with Banner highly preferred. Previous experience with third party verification resources preferred.

Skills: A thorough knowledge of federal regulations as they pertain to the programs administered by the office is required. Knowledge and understanding or the ability to learn applicable state regulations and regulations regarding administering financial aid for a NCAA Division I or Division II program are required. The ability to communicate effectively both in writing and verbally with students, parents, high school counselors, employees, college administrators, auditors, and other constituents of the financial aid office is required. Personnel management skills, including interviewing, hiring, training, coaching, evaluating, and other skills necessary to manage a staff of approximately 12 full-time employees. The ability to develop knowledge of, respect for, and skills to engage with people of diverse backgrounds is required.