Manager, Salesforce & Data Admin



Position Details

Requisition Number

S470P

Home Org Name

Engineering Administration

Division Name

Samuel Ginn Col of Engineering

Position Title

Manager, Salesforce & Data Admin

Job Class Code

HC83

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Auburn University’s Samuel Ginn College of Engineering seeks to hire a Manager for Salesforce & Data Administration. The position is responsible for the strategic data management efforts across the college to initially include: Student Services, Career Development & Corporate Relations, Online Distance Education, Recruiting/Scholarships, Communications & Marketing, and Engineering Administration. This position will report to the college’s Director for Administration, Business & Finance and will also serve at the college liaison to Auburn University’s new OneAuburn initiative to build a campus-wide Customer Relationship Management ( CRM ) solution. This role is responsible for the day-to-day operations for data administration at the college to include maintaining configurations, developing and maintaining data extracts and load scripts, ensuring data is being exchanged between integrated systems, and managing user access.

Essential Functions

1. Works to provide college leaders and administrators with information to data-driven solutions.
2. Directs sources of highly complex data across the college to include graduate programs, undergraduate programs, and other relevant stakeholder data management to ensure integration between the various applicable systems at AU.
3. Provides technical design, implementation, maintenance, system administration, and support for the college’s data users.
4. Manages administrative Salesforce/ CRM functions (including user management, reports, dashboards, and workflows), the day-to-day configuration, support, maintenance, and necessary system upgrades..
5. Serves as the college’s liaison for the Salesforce and the OneAuburn initiative, and will facilitate education and support to new and existing college users and user groups.
6. Demonstrates a strong internal customer service orientation.

Education Level

Bachelor's degree

Field of Study

Degree in Business, Engineering or Mathematics/Statistics. Preferred degree in Management Information Systems, Computer Engineering, or Business Analytics.

Years of Experience

6

Area of Experience

Experience designing, administering, reporting, and analyzing data and data sources to drive decisions. At least 1 year experience mentoring, supervising, or leading others.

Requirements for Additional Job Levels

Education Level

Field of Study

Years of Experience

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Candidates must possess data management knowledge and proficiency with Excel

Minimum Technology Skills

Minimum License and Certifications

Salesforce Certified Administrator or must obtain within a year of employment

Desired Qualifications

Experience in Higher Education Data Management
Masters Degree in Business Administration or related

Salary Grade

36

Salary Range

$59,700 - $99,600

Job Category

Information Systems/Technology

Working Hours if Non-Traditional

List any hazardous conditions or physical demands required by this position

Posting Date

10/16/2020

Closing Date

EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

http://www.auemployment.com/postings/19697
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How were you made aware of this opportunity?
    • AU Employment website
    • Employment websites (Indeed, HigherEd Jobs, etc.)
    • Veterans Assistance Services
    • Disability Assistance Services
    • Newspaper
    • Professional Journal
    • Listserv
    • HR email
    • Social Media
    • State Employment Service
    • Walk-in
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University.
    • Not a current Auburn employee
    • Current Auburn employee in position less than one year
    • Current Auburn employee in position more than one year
  3. * Do you have a Bachelor's degree or higher in Business, Engineering, Mathematics/Statistics or related field?
    • Yes
    • No
  4. * Do you have 6 years of experience designing, administering, reporting, and analyzing data and data sources to drive decisions, with at least 1 year experience mentoring, supervising, or leading others?
    • Yes
    • No


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