Coordinator, Business Operations

Summary

Assist with scheduling, coordination for diagnostics and requests from patient families. Will be responsible for providing administrative support such as travel, reimbursements and time off request for 6-10 providers within the Neurology section of Pediatrics.

Job Duties

• Assist with processing documents such as check request in SAP, travel request and reimbursements via Concur and ordering through SRM system
• Work with a team of coordinators to answer and triage neurology phone calls. Will be on the phone queue on a daily basis
• Calendar management for assigned providers to include outlook and Qgenda (time off system)
• Schedule and process patient chart updates via EPIC, this includes patient forms (routing to nurses and pharmacy), updating patient records, making outbound follow up appointments, Confirming patient appointments, etc
• Process meeting, travel and reimbursement request through Concur travel/reimbursement system
• Clinical Epilepsy Team Administrative Support (will provide support for 6-10 Epilepsy faculty members)
• Coordinate clinical epilepsy weekly, monthly, quarterly meetings
• May process orders in SRM, obtain quotes for equipment and supplies and check request as needed

Minimum Qualifications

• High School diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Bachelor's degree
• Experience answering a busy phone line
• Previous administrative support experience in a clinic and/or academic setting

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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