Assistant Director for TRIO Student Support Services

Illinois, United States
Salary Not Specified
Oct 15, 2020
Employment Type
Full Time

Position Details

Position Title

Program Adviser

Position Number


Working Position Title

Assistant Director for TRIO Student Support Services

Posting Type

Civil Service






Student Support Service

Primary Function

The Northern Illinois University ( NIU ) Student Support Services Program is a federally funded grant program designed to support 140 NIU students who are from low-income families or are first generation college students. One of the goals of the program is to facilitate the retention of student participants, as well as admission into, and graduation from limited admissions, limited access and other targeted majors. The program provides these students with comprehensive academic, career, and financial literacy counseling services as well as cultural enrichment activities designed to enhance their persistence and graduation from NIU and help them to transition to graduate school or full-time employment. The Assistant Director under the supervision of the Executive Director is responsible for the day to day operations of the TRIO Student Support Services Program.

Duties and Responsibilities (generally)

Duties include but are not limited to:
1. small group retention coaching
2. developing and operationalizing student academic success plan(s)
3. documenting outcomes and conducting assessments assessment of the program, including collection of appropriate student participation and achievement data; and generating reports monthly, each semester and annually
4. supervision of SI Leaders and tutors
5. work in collaboration with the Executive Director to develop new and improve existing services based on program assessment;
6. Coordinate with selected academic units and other departments to enhance student services to SSS students and
7. assisting the Director with Annual Performance Report ( APR )

Minimum Required Qualifications for this position

1. Bachelor’s degree
2. Master’s degree in education, student personnel services, counseling or related field adherent to the position
3. Three years full time work experience with high school or college students.
4. Demonstrated experience and sensitivity in working with students from underserved populations.

Specialty Factors (Additional Required Qualifications)

Education and Experience Preferred

Professional work experience within TRIO or similar programs; work experience that relates directly to the providing services to culturally and academically diverse college students.
Background similar to student population to be served including from low-income family or first in immediate family to attend college.
Bilingual – English/Spanish.
Candidates must have a minimum of three years of experience as an instructor, Program Coordinator, or administrator.

List the knowledge, skills, and abilities critical to the performance of this position.

Effective verbal and written communication skills including applied computer skills

Working Hours

M- F 8:00am - 4:30pm

Hiring rate/range

Commensurate with experience, education, and internal equity; position includes a robust benefits package to eligible applicants.

Posting Date


Closing Date


Priority Review Date

Special Instructions to Applicants

  • Fully complete the Education and Work History sections of the application. Be specific on yourentirework history, including employment dates and duties forallpositions held. Applicable part-time work experience will be considered toward qualifying for this position, however, it will be converted to a full-time equivalency to determine combined length of experience.
  • If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts.
  • Please upload a one page professional writing sample and a list of three current professional references that include a name, email address and phone number in order to be considered.
  • After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position.
  • Please monitor your e-mail for further information regarding your application. Emails will be generated from and Please add these emails to your address book to ensure timely delivery of any future communication.
  • We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address, and phone numbers. The information you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.
  • The Civil Service examination for this classification is a Credentials Assessment, and is based on your application materials as submitted for this posting. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register. After the application deadline, the names within the top three scores will be referred to the hiring department for interview.
  • Once this position has been filled, all names will be removed from the employment register in accordance with State Universities Civil Service System rule 250.60(h)(10) .
  • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
  • Click on Program/Student Advisor for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Please click Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
  • Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Link to Department Homepage

Physical Demands

EEO Statement

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230

Is Background Check Required


Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. This form can be obtained by contacting the Office of Academic Diversity, Equity and Inclusion ( ADEI ) at 815-753-8399.

Clery Act Information

NIU provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at or by contacting the Environmental Health and Safety Department at 815-753-0404 to receive a hard copy.

Quick Link
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelors Degree?
    • Yes
    • No
  2. * In what discipline do you possess a Master’s degree?
    • Do not possess a masters' degree
    • Education
    • Student Personnel Services
    • Counseling
    • Other Related field
  3. * In what discipline do you possess your masters' degree in?
    • Do not possess a masters' degree
    • Education
    • Student Personnel Services
    • Counseling
    • Other Related field
  4. * How many years of full time work experience do you have working with high school or college students?
    • 0-3 years
    • 4-6 years
    • 6-11 years
    • 11 + years
  5. Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or resume.

    (Open Ended Question)

  6. * Do you have demonstrated experience and sensitivity working with students from underserved populations?
    • Yes
    • No
  7. Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or resume.

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
  3. Writing Sample
  4. List of at least 3 References
Optional Documents
  1. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
  2. Transcripts (unofficial with official required at hire)
  3. Certifications/Licensure #1
  4. Transcripts #2 (unofficial with official required at hire)

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