Assistant Director of Residence Life
- Strategically coordinate all functions of housing registration, selection, and assignment processes.
- Manage the housing database for all residential students, including residence halls, theme housing, and fraternity and sorority housing. Generate administrative reports and evaluate assessment data.
- Maintain and audit all relevant housing files including housing agreements and occupancy reports.
- Enforce and support all University and ORL policies and regulations. Serve in an on-call rotation (one to three weeks per term) and occasionally complete on-campus rounds in support of student staff and Public Safety.
- Assist the DRL with the management of all aspects of resident advisor and community assistant recruitment, selection, training, development, and evaluation processes.
- Co-supervise resident advisors and community assistants to ensure fulfilment of responsibilities including, but not limited to: program evaluations, incident reports, reimbursement requests, and other administrative tasks.
- Plan and facilitate student staff meeting, training workshops, housing information sessions, or other programs as needed.
- Partner with colleagues in Student Affairs, such as class deans, in support of residential students. Provide additional support for first year and fraternity/sorority life initiatives.
- Coordinate and respond to requests for room changes, early arrival, and late departure. Investigate and respond to concerns and complaints in a timely manner that provides accurate information and good public relations/customer service.
- Maintain the Office of Residence Life website and all associated pages and provide accurate and timely communication to students about all housing or ORL matters.
- Assist the DRL with annual budget projections, maintain financial records, and reconcile accounts. Provide housing data to Billing and Dining Services for important billing processes.
- Partner with University Facilities to address work orders, preventative maintenance, and health and safety concerns. Liaison to University Facilities and vendors to manage work-flow priorities with regards to housing transitions, turnover of vacant rooms, damage inspections, key inventory, and damage billing.
- Coordinate summer housing needs with Academic Affairs and Events and Conference staff.
- Liaison with third-party student support vendors such as MicroFridge and OCM.
- Represent ORL on campus committees or while collaborating with other key stakeholders. Participate in student affairs meetings and workshops. Project a high degree of visibility and availability to student staff and colleagues. Assist with campus-wide event staffing as needed, especially move-in dates
- Complete any other tasks, duties, or responsibilities assigned by DRL and Student Affairs leadership.
- Bachelor’s degree required.
- Ability to utilize technology in the delivery of residence life initiatives including, but not limited to the use of housing assignment and selection platforms (E.g., eRezLife, StarRez, The Housing Director).
- Experience with the management and facilitation of groups in a higher education setting.
- Proficient skills in Microsoft Office software, Outlook, and ability to learn other systems.
- Understanding of diversity and inclusion; demonstrated leadership and effectiveness in promoting respect and appreciation for diversity and pluralism among students and staff.
- Outstanding interpersonal, organizational, and management skills are essential.
- A Master's Degree in Business, College Student Personnel, Higher Education Administration, College Student Development or related field.
- Two to three years of experience in increasingly responsible and professional roles related to residence life and student affairs is strongly preferred (graduate experience may be considered).
- Experience with crisis management.
- Experience with conflict mediation and resolution.
- Experience with student staff recruitment, selection, training, supervision, and development.
- Experience with small, liberal arts institutions either professionally or educationally.
- Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Types of Work: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The anticipated salary for this position is set at $40,412.00. Furnished housing and a campus meal plan will be provided rent, utility, and tax-free. Benefit Eligible FLSA: Exempt Weekly Hours: 35 Minimum Pay: $40,412.00
Pay commensurate with experience.
Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue.Washington and Lee is an Equal Opportunity Employer. As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all-inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.