Resident Director - Full-time

Massachusetts, United States
Salary Commensurate with experience
Oct 15, 2020
Employment Level
Employment Type
Full Time

Company Description:

Dean College is a private, residential New England college grounded in a culture and tradition that all students deserve the opportunity to discover and exceed their greatest aspirations.

A personal and transformative community since 1865, Dean tirelessly inspires our students to unimagined heights through personalized support and integrated delivery of academic, co-curricular and experiential learning.

Our graduates are lifelong learners who thrive in their careers, embrace social responsibility and demonstrate leadership.

This is The Dean Difference.

Consistently recognized as a Top Regional College and a Best Value School by U.S. News & World Report and name a College of Distinction for four consecutive years, Dean Serves approximately 1,200 full-time students and 300 part-time students and offers over 50 combined bachelor's and associate degree programs and specializations, as well as a robust schedule of continuing studies and certificate programs throughout the year.

Dean College is perfectly situated in Franklin, Massachusetts, which is conveniently located between Boston and Providence, Rhode Island and is accessible to Boston by commuter rail. The Dean College/Franklin station is only a five-minute walk from campus. Approximately 90 percent of the College's student population live on campus.

Dean provides a supportive academic environment that thrives on student engagement and exceptional teaching. The Dean Difference is exemplified through each student's commitment to their professional futures, social responsibility and leadership. Outside of the classroom, students participate in 16 athletic teams and more than 30 on-campus groups and organizations.

Ninety-six percent of our bachelor's degree students are employed or enrolled in graduate school within 12 months of graduation. Alumni are hard at work in top-ranked graduate programs and are employed by organizations such as Universal Studios, Dell Technologies, Liberty Mutual, Kraft Sports Entertainment, the Boston Ballet, and more.

Job Description:

The Resident Director is responsible for facilitating a living and learning environment that is conducive to the personal development and academic achievement of all residents. This is a full time 12-month, live-in position with additional responsibilities in various areas falling under the Office of Residence Life. 

Job Duties

  • Demonstrated commitment to diversity and cultural competence with the ability to work with and support diverse groups of students;
  • Serve as a primary contact for the assigned residence hall building, addressing and documenting behavioral issues with students as needed, as well as communicating student concerns to appropriate personnel;
  • Communicate regularly with residents through individual interaction and community meetings, making appropriate referrals to other resources as needed;
  • Demonstrated commitment to diversity and cultural competence with the ability to work with and support diverse groups of students;
  • Assist students in understanding and adhering to COVID-19 guidelines, as well as the College's rules and regulations in the Housing Agreement and Student Code of Conduct through educational meetings and conversations.
    • Must be available for: 
    • Bi-Weekly Residence Life Meetings;
    • Weekly One-One with supervisor;
    • Weekly check in with each resident by conducing Door to Door visits;
    • Monthly virtual Hall Meetings
  • Organize and coordinate social programs with the students following the Residence Life programming model;
  • Supervise Community Advisor Staff living in assigned residence halls;
  • Serve as a Hearing Officer for low level violations;
  • Attend all meetings, trainings and professional development sessions scheduled by the Director of Residence Life;
  • Manages all operational aspects of the assigned hall, including opening and closing, occupancy management, maintenance, health and safety inspections, and damage billing;
  • Assist in the coordinator of the Office of Residence Life large scale campus programming efforts;
  • Work with individual students or groups regarding personal issues and make appropriate referrals;
  • Participate in Community Advisor hiring, training and development efforts;
  • Assist with residential summer camps and conferences;
  • Other duties as assigned.




  1. Bachelor's degree required, Master's preferred;
  2. Previous experience in residence life is preferred;
  3. Knowledge of issues pertaining to college life;
  4. Commitment and ability to create and maintain a diverse, multicultural community;
  5. Demonstrated experience in multicultural issues with a focus on education and training;
  6. Excellent problem-solving, organizational, intervention and crisis management skills;
  7. Must be computer literate;
  8. Must have a valid driver's license.


  • Unfurnished apartment and meal plan (when Dining Center is open);
  • College will pay for apartment utilities, including, cable, heating, water, electrical & local telephone service;
  • Resident Directors are afforded use of all College facilities (when available);
  • Competitive salary and benefits package.

Additional Information:

Dean College is an equal-opportunity, Title IX institution and pledges to recruit, select and promote diversity by providing equality of opportunity in higher education for all persons, including faculty and staff with respect to hiring, continuation, promotion, and applicants for admission, enrolled students and graduates without discrimination or segregation.

The College is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students, faculty, and community members. All employment decisions are made on a non-discriminatory basis. Dean College prohibits discrimination and harassment based on sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity and gender expression, citizenship, pregnancy or maternity, protected veteran status, work-related injury or any other status protected by applicable national, federal, state or local law. This nondiscrimination policy covers admissions, employment, and access to and treatment in College programs, services, and activities. A pre-employment background screen is required for all employees.

The Assistant Dean of Students, located on the second floor of the Campus Center, telephone 508-541-1841, coordinates the college's compliance with Title IX of the Education Amendments of 1972 Act.

The Director of Human Resources on the first floor of Dean Hall, telephone, 508-541-1681 coordinates the college's compliance with titles VI and VII of the Civil Rights Act of 1964, the Rehabilitation Act of 1973, the Americans with Disabilities Act and amendments, and the Age Discrimination in Employment Act.

The Dean College Athletics Department is a Division III member of the NCAA and competes as a member of the New England Collegiate Conference (NECC), Eastern Collegiate Football Conference (ECFC), and the USCAA and complies with all NCAA Division III Rules and Regulations.

Application Instructions:

Please submit your Resume/CV, Cover Letter, all unofficial transcripts; and contact information of three references. (PLEASE NOTE: Applications that are incomplete will not be considered).

Note: After submitting your resume/CV, the subsequent page gives you instructions that enable you to upload your Cover Letter and any additional documents.

See the FAQ for using our online system.

Please contact us if you need assistance applying through this website.

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