Director, Small Business Development Center

Reports to the Vice President of Industry and Community Resources, responsible for the following duties:

• Manage the operation of the Small Business Development Center (SBDC);
• Maintain the reporting procedures required to document the services and collect data for SBDC reporting functions;
• Support Student Success initiatives for the department;
• Perform customized business consulting, comprised of individual, confidential counseling sessions, assistance with research and locating resources and resource materials;
• Review of data and information for and by clients;
• Maintenance of detailed client case records and files, and consistent follow-up with clients;
• Manage and implement training programs by developing and/or evaluating course materials;
• Prepare curriculum, schedule and coordinate classes;
• Oversee registration process, review course evaluations, and prepare and/or approve training reports;
• Oversee grant and budget by preparation of strategic plan and other reports, and monitoring accounts;
• Market services to potential clients and small business advocates;
• Prepare and give public relations presentations; develop public relations and promotional materials;
• Supervise employees through recommendations for hiring, training, monitoring work and evaluating job performance; and
• Perform other duties of a similar nature of level as assigned.

• Minimum of a master’s degree in Business Management, Economic Development, Marketing, Program Administration, Computer and/or related business fields from a regionally accredited college or university;
• Minimum of five (5) years experience owning or managing a small business;
• Minimum of one (1) year of public relations experience;
• Minimum one (1) year of program administration experience;
• Minimum three (3) years of employee supervision;
• Proficient in using Microsoft Office software, Business Plan Pro and internet research;
• Knowledge of federal and local grant compliance guidelines;
• Excellent oral and written communication, interpersonal, and organizational skills;
• Ability to work in a team environment;
• Other qualities, experiences, and skills that enhance one’s value to the institution; and
• Exceptional employment or educational qualifications may be given special consideration.