Scheduling Specialist I

Location
Texas, United States
Salary
Salary Not Specified
Posted
Oct 14, 2020
Employment Type
Full Time


Job Purpose

The scheduling specialist is responsible for making and scheduling patient appointments in an efficient and timely manner and routes calls to appropriate staff members.

Job Duties
  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment.
  • Calls patients to remind them of their appointments.


Minimum Qualifications
  • High school diploma or GED.


Preferred Qualifications
  • Customer service experience
  • Bilingual
  • Decision making skill set


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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