Medical Assistant I
Position requires exceptional communication and customer service skills, experience, and proficiency with patient registration functions. There is a strong preference for work experience with people who have mental health needs. Candidate must be punctual, dependable, and flexible with assignments. This position reports to the medical provider on duty for clinical supervision and to the Lead MA and Director of Clinical Operations for administrative supervision. Daily work hours may vary with minimal evening or weekend hours. The scope of service includes comprehensive primary medical and behavioral healthcare for homeless adults and limited pediatric care.
• Registers patients, verifies patient information and insurance
• Answers phone, makes appointments
• Gathers data for reports
• Assists with Quality Improvement projects
• Supports clinical provider and care team to ensure coordinated care for patients
• Maintains proper documentation in patient's electronic medical record
• Helps to maintain a clean, well-stocked and organized clinic environment
• Performs phlebotomy and waive testing
- High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
- None required.
- Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA). New employees who are not currently certified, must obtain certification within six months of employment.
Experience working with homeless/medically underserved people and people with mental illness
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.