Medical Assistant II

Summary

The Medical Assistant II, under the supervision of the Clinic Nurse Manager (and practice providers) is responsible for assisting in the delivery of health care and patient care management. Candidate must possess a proactive, team-oriented attitude. Performs selected nursing and administrative duties using the principles of the team-based care of a patient-centered medical home, chronic care management models and quality improvement. It is the responsibility of this position to contribute to a patient centric and customer focused environment where the needs of the patients come first.

This position is located at our Kirby Clinic with free employee parking.

Job Duties

-Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence and determines needed services per practice protocol.
-Confers with physician regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit.
-Prepares patients for examination and treatment by escorting them from the waiting area to the exam room and taking histories and vital signs.
-Prepares, cleans and maintains exam and treatment rooms.
-Contributes to timely and efficient patient flow.
-Gives injections; assists with EKGs, OB/GYN exams, etc. as needed; and provides other patient care services as directed.
-Prepares laboratory and/or imaging test results to be reviewed by physician and then contact patient with results per practice protocol.
-Performs medication reconciliation at each office visit, administers medication upon physician order.
-Coordinates care with disease management or case management programs.
-Conducts post-visit care in accordance with the care management protocols of the practice.
-Responds to medication refill requests per practice protocol.
-Prepares and maintains clinical supplies and equipment.
-Triages and responds to patient communications within practice policy.
-Assists with scheduling tests and treatments, pre-certifying patients for hospital care and/or procedures, and processing referrals to other providers.
-Contributes to the development of policies and procedures.
-Participates in professional development activities and maintains professional affiliations.
-Creates, copies and files patient files, records and other information as needed.
-Maintains strict confidentiality.
-Treats staff, physicians, visitors and patients with dignity and respect.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).

Preferred Qualifications

-Knowledge of medical practice and care
-Knowledge of examination, diagnostic, treatment room procedures and medical equipment and instruments
-Ability to assist in a variety of treatments and medications
-Ability to take vital signs
-Skills in developing and maintaining clinical quality assurance
-Skills in identifying and resolving problems
-Ability to maintain records and record test results
-Ability to interpret, adapt and apply guidelines and procedures
-Ability to use good reasoning and judgment and react calmly in emergencies
-Ability to employ good organizational skills with attention to detail
-Ability to establish and maintain effective working relationships with patients, Medical Staff, co-workers and the public
-Knowledge of basic arithmetic

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

5019

CA