Wisconsin, United States
Salary Not Specified
Oct 12, 2020
Employment Type
Full Time
Job no: 228085-US
Work type: Staff-Full Time
Location: Madison
Categories: Office & Administrative Support, Other

Position Summary:

Under general supervision of the Administrative Program Specialist, this position provides program support to supervisory administrative, and laboratory staff in Newborn Screening (NBS) within the Wisconsin State Laboratory of Hygiene. This position enters patient demographic information into the computer system, including but not limited to infants name, mothers name, birth date and time, specimen collection date and time, mothers hepatitis B surface antigen results, infants hearing results, hearing risk factors. Position also responds to requests for medical information from hospitals, clinics and physicians, performs a variety of clerical tasks in support of NBS and ensures the accuracy and completeness of patient data.

The employee in this position is expected to use the tools and principles of quality management in their daily work including the following: Demonstrate exceptional customer service by establishing and maintaining effective professional relationships with managers, supervisor, co-workers and all customers; have knowledge of medical terminology to assist in customer service needs; provide constructive feedback for the purpose of continuous improvement in a manner this is supportive of the WSLH and its mission; use data collection tools as appropriate; use effective team skills to contribute to the efficient operation of the work unit; present ideas, carry out assignments and provide information as required; and participate in continuous learning through professional development activities. This position must be able to type 50 words per minute. The position is scheduled to work weekdays, weekends and occasional holidays.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

No Degree Required

Minimum Years and Type of Relevant Work Experience:

1-2 years of data entry experience, preferred
0-1 years of laboratory experience, preferred
Skill in using Epic Systems Beaker application, preferred.

Additional Information:

1. Accurate data entry skills.
2. Knowledge of medical terminology.
3. Knowledge of computer applications.
4. Exceptional customer service skills.
5. Organizational and time management skills.
6. Effective use of networked computer.
7. Knowledge of filing and retrieval procedures.
8. Knowledge of copier, printer, scanner and FAX operations.
9. Effective use of quality principles and tools.
10. Effective team skills.
11. Effective interpersonal skills
12. As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.
13. This position requires the individual to sit for long periods of time, up to 8 hours per day.
14. This position requires the individual to work at a computer for long periods of time, up to 8 hours per day.



Work Schedule:

Standard work schedule is Tuesday through Saturday.
The position is scheduled to work weekdays, weekends and occasional holidays.

Appointment Type, Duration:



Minimum $15.73 HOURLY
Depending on Qualifications

Instructions to Applicants:

To begin the application process please click on the "" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.

If you have questions, you may email or call Anne Brutosky, 608-262-5594.


Kelsey Gordon
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

University Staff-Ongoing

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Oct 12 2020 Central Daylight Time
Applications Close: Oct 27 2020 11:55 PM Central Daylight Time

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