Admissions Counselor

California State University, Monterey Bay
California, United States
Salary Not specified
Oct 12, 2020
Employment Level
Employment Type
Full Time

Admissions Counselor

Classification: Student Services Professional IA
Department Name: Office of Admissions
Job Number: MB2020-PA2641
Status: INTERNAL ONLY - CSUMB Employees - Open Until Filled. Apply Today! Application Screening begins Monday, September 15, 2020
Priority Screening Date: 09/14/2020
Recruitment Status: Apply Today! Application Screening begins Monday, September 15, 2020

Position Description:
Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (WWW.CSUMB.EDU) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7000 students and growing. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. During our 25th Silver Anniversary Celebration in 2019-20, we will complete two major building projects: the College of Arts, Humanities and Social Sciences and the Student Union. By 2030, CSUMB's sustainability initiative is to be carbon neutral.


Under the general supervision of the Director of Admissions and daily oversight by the Associate Director of Admissions & Recruitment, the Admissions Counselor will represent CSUMB by making presentations at on-campus and off-campus functions and represent the university at college fairs. With close supervision primary duties will consist of providing and detailed information to potential high school and community college students; making determinations regarding eligibility for admissions based on knowledge and experience of records, transcripts, and official documents in making evaluations against the appropriate criterion; recommends educational goals and admissions requirements to potential students. In addition to general recruitment, the Admissions Counselor will also attend recruitment events dedicated to the recruitment of African American students. Duties below are performed under immediate supervision with more problematic transactions being completed on the basis of explicit instructions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  • Speaks publicly and/or staffs information table at education fairs, informational sessions, student service fairs, and other related activities. Represents the University at statewide College Fairs. Represents the University at the CSU Statewide Counselor's Conferences. Maintains CSUMB presence in the community colleges and high schools with emphasis on the local Tri-County area. Speaks publicly and/or staffs information table at education fairs, informational sessions, student service fairs, and other related activities. Represents the University at statewide College Fairs. Represents the University at the CSU Statewide Counselor's Conferences. Maintains CSUMB presence in the community colleges and high schools with emphasis on the local Tri-County area.
  • Working closely with the Associate Director will participate in diverse recruiting/outreach events, programs, and campus tours, as well as website, marketing materials, and messaging. Represents the university at various local and national outreach/recruiting events; coordinates the annual calling campaigns for admitted students and families from diverse backgrounds. Dedicate specific recruitment to the African American student population and community. Ensures timely communication to applicants throughout the admissions cycle; assists in the development of targeted messages to prospective students, serves on diverse recruiting/retention committees and on Admissions hiring committees.
  • Trains to review academic credentials to determine admissions eligibility for resident and non-resident applicants, prepare summary of transfer credits and apply those credits to graduation requirements. Interprets and explains policies to staff members and provides clarification on policies and procedures to other CSUMB offices and representatives from other colleges and institutions.
  • Assists with planning, coordination and conducting outreach programs that will showcase CSUMB and increase full-time enrollment goals. Develops and participates in email, chat, social networking, and tele-counseling campaigns to follow-up with students.
  • Assists with coordination and conducts workshops on Admissions, EOP, Residential Housing, Financial Aid information, and other important student-related programs. Provides oral presentations to schools, communities, employers, and parents scheduling and managing Admission Counseling appointments.
  • Maintains a prospect list and prepares reports reflecting recruitment efforts including vital statistical information. Utilizes territory reports to determine events to attend and applies the best-practices methodology for timely follow-up with prospective students.
  • Trains with senior counselor in providing personal pre-admissions counseling on a walk-in or appointment basis.
  • Maintains and coordinates electronic messaging and communications for the Office of Admissions.

Other Functions:
  • Includes widespread traveling; in particular, during peak recruitment seasons. Adjustment of schedules to meet admissions file evaluation goals and deadlines, particularly during peak admissions processing season.
  • Assists in coordinating programs with other campus departments.
  • Provides work direction for student assistants when needed.
  • Performs other job-related duties and special projects as assigned.

Knowledge, Skills and Abilities:
Working knowledge of: the principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; the techniques and methods of interviewing; and the basic principles, practices and major trends in the related field.

Ability to: gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, faculty and other private and public agencies.

Minimum Qualifications:
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job‑related education may be substituted for the required experience.

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Specialized Skills:

Preferred Qualifications:
Working knowledge of recruitment, admission, enrollment, retention, graduation, and other student and administrative services that support and enhance student learning. Excellent customer service, information literacy, and critical thinking skills. Exceptional ability to communicate verbally and in writing in a professional, persuasive, and tactful manner. A sincere desire to assist students. Technical competence in a wide variety of applications including Oracle/PeopleSoft or other enterprise information management system; MS Office, Google mail and calendaring programs.

Special Conditions of Employment:
  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check)
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University’s liability coverage.
  • May require occasional evenings and/or weekend work.


    Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.

    Compensation and Benefits:
  • Type of Appointment: Full-Time, Probationary
  • Collective Bargaining Unit: R04 - Academic Support Unit
  • Anticipated Campus Hiring Salary: Low to mid $3,000’s/month
  • CSU Salary Range
  • FLSA Status: Non-Exempt

  • CSUMB offers a premium benefit package that includes outstanding vacation, health, dental & vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit: CSU Benefits R04. Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Employee Housing.

    How to Apply:
    To apply, visit

    For full consideration, applicants must complete the required online application prior to the priority screen date found at Application submissions received after the application screening date will be reviewed at the discretion of the University.

    Materials submitted become the property of CSUMB and will not be returned.

    CSUMB is not a sponsoring agency for staff or management positions.

    Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map). All employees must be eligible for employment in the U.S.


    CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at:

    CSUMB is a smoke and tobacco-free campus.


    CSUMB is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.