Senior Revenue Cycle Associate
This position is located within patient business services, Baylor College of Medicine's revenue cycle department and reports directly to the Sr. Director of Clinical Services in charge of overall clinical metric management, clinical department revenue cycle-based process/project management, and affiliate relations. This position will be responsible for the overall revenue cycle management of around 11 of Baylor Medicine's clinical departments, including being the liaison between the clinical departments and PBS. The candidate will assist with projects under the Sr. Director's purview.
- Provide support to clinical departments by serving as a liaison between clinical leadership and revenue cycle leadership to troubleshoot any issues, educate and collaborate on improvements.
- Validate different data sources, create reports requested by the clinical departments or leadership and distribute data appropriately.
- Create new workflows to solve issues identified either through data analysis or by department leadership and engage necessary staff for implementation.
- Hold regular meetings with the departments to highlight items impacting department financially, ensure all department goals are met and inform of any changes within the revenue cycle.
- Analyze the department's data (including charges, payments, bad debt, denials and refunds) to identify potential issues and be able to report on issues and ideas for improvement.
- Responsible for alerting medical directors of various departments of financial risks, tracked and monitored all department financial goals, and assisted in investigating any discrepancies in the revenue cycle.
- Perform clinical workflow and process improvement utilizing data analysis and provide department clinical leadership, faculty, and staff with actionable information to achieve FGP care-delivery and business goals.
- Assist clinical administrators in performance of their daily functions by providing support and resources within such domains as coding, billing, insurance verification, AR management, contracting, credentialing, and UHC wRVU productivity management.
- Bachelor’s degree.
- Four years of relevant experience.
- Master's Degree in Health Administration or MBA, or an equivalent degree (or currently enrolled in said degree program).
- Three to five years of healthcare revenue cycle, healthcare project management, or healthcare clinical operations (with clinic-based revenue cycle responsibilities) experience.
- Strong critical thinking and analytical skills.
- Strong written and verbal communication skills.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.