ASSISTANT DIRECTOR, UNDERGRADUATE ACADEMIC SERVICES

ASSISTANT DIRECTOR, UNDERGRADUATE ACADEMIC SERVICES

Req #: 183362 Department: UW BOTHELL: SCHOOL OF STEM Job Location: UW Bothell Posting Date: 10/08/2020 Closing Info: Open Until Filled Salary: Salary and benefits are competitive. Salary is commensurate with qualifications and experience. Shift: First Shift Notes: Although open until filled, priority application date is October 21, 2020.

As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

The University of Washington is following physical distancing directives from state and local governments as part of the collective effort to combat the spread of COVID-19. Click HERE for updates.

Work is ordinarily performed in an office environment but may be performed remotely depending on health and safety requirements under the COVID-19 pandemic. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.

The University of Washington Bothell is one of the most dynamic public universities in the state of Washington. We offer a participatory student experience grounded in hands-on learning, close relationships with faculty members as teachers and mentors, and the personalized support of staff who are dedicated to student success. The academic work of the campus focuses on cross-disciplinary research and creative practice, connected learning, and community engagement. UW Bothell’s current enrollment is approximately 6,000 students. More than 90 percent of undergraduates are from Washington State, and approximately half are first-generation college attendees or come from underrepresented groups. Located along wetlands and a river north of Seattle, UW Bothell builds vibrant regional partnerships, creates and disseminates new knowledge, and prepares students for leadership throughout Washington and beyond.

Diversity is a core value of University of WA Bothell. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. To learn more, read our Diversity Statement.

The School of STEM is fast-growing and prepares students to enter the science, technology, engineering and mathematics workforce and/or to qualify for related graduate programs, health related professional schools, and teacher education programs. As a member of the School of STEM’s Undergraduate Academic Services team, the Assistant Director must have a strong commitment to encouraging and serving a diverse population, including underrepresented students.

The Assistant Director, Undergraduate Academic Services will provide direct support to students and provide leadership oversight to front office operations. Approximately 60% of this position will provide direction, leadership, and oversight of academic programs, including advising and other academic support for students and development of programmatic policies and procedures. This position will also be responsible for managing front counter operations, including the authority to hire staff, evaluate job performance and make appropriate professional development recommendations, and take corrective action if needed. The Assistant Director will work closely with the Director of Undergraduate Academic Services to ensure efficient and effective communication across staff, faculty, and campus partners.

Responsibilities:

ACADEMIC ADVISING:
• Advise STEM students, virtually and in person, in group sessions, via phone and email on appropriate courses of study, program and graduation requirements and career possibilities. Assist students with University administrative processes.
• Maintain a welcoming and supportive advising climate for all students
• Counsel students who are experiencing academic problems, make referrals to other campus resources as appropriate.
• Maintain confidential student files, including appropriate documentation for accreditation purposes as needed.
• Lead on the development and/or maintenance of mechanisms for tracking student data, including demographics and retention rates.
• Prepare or review and sign Change of Major Forms, graduation documentation, and other student services paperwork.
• Provide information for front counter staff on academic programs to ensure they in turn provide appropriate and professional responses to inquiries; develop boilerplate text for communications sent out by staff.
• Participate in transfer and freshman new student orientations; develop, coordinate, or participate in School of STEM, orientation events.
• Create or contribute to reference materials for student use in print or online, including a student handbook and web documentation of program policies. Maintain student portions of the website.
• Coordinate and/or participate in business and community outreach activities.
• Participate in the professional academic advising community; maintain strong relationships with and act as a resource for other campus partners.
• Act as a liaison to the UWB Division of Enrollment Management.

PROGRAM ADMINISTRATION AND DEVELOPMENT:
• Under the direction of the Director of Undergraduate Academic Services, and in consultation with Program faculty, develop and maintain policies and procedures for student services.
• Serve as a STEM expert on existing student policies and procedures.
• Provide input to faculty on development of STEM curricula; serve on degree track development committees. Provide data for course and degree proposals as needed.
• Review new course proposals as needed.
• Develop a student satisfaction survey, and create quarterly and annual report.
• Advise Director and other STEM staff in developing course schedule.
• Participate in convocation and commencement; develop, coordinate, and participate in School graduation events.
• Assist in marketing courses to students.
• Prepare narrative or statistical reports.
• Other duties as assigned

SUPERVISION:
• Hire, train, and supervise a team of 3-4 part-time student assistants.
• Manage and prioritize project assignments.
• Manage development and performance of the Administrative Assistant for Undergraduate Academic Services.
• Create incentives for front counter staff to maintain morale and high satisfaction with work.

RECRUITMENT AND ADMISSIONS COORDINATION:
• Develop and maintain productive working relationships with Admissions Advisors; provide accurate and current information about STEM offerings and admissions requirements.
• Serve as backup to the Admissions Advisors for recruitment and admissions advising for the School.
• Contribute to and help implement short- and long-term plans for University recruitment and pre-admission advising functions.
• Participate in community, business outreach and K-12 outreach.

Minimum requirements:
• Bachelor’s Degree in STEM field, Education, Psychology, or related field.
• At least 4 years of experience of advising, student services, or closely related experience at a higher education institution.

Equivalent education and/or experience may substitute for minimum requirements.

Additional requirements:
• Demonstrated ability to form productive working relationships with students, faculty, staff, and community members from a wide variety of backgrounds, and a commitment to providing excellent student services in a climate of multicultural understanding and appreciation.
• Knowledge of federal, state, and local laws, regulations, and policies related to student records and information systems, admissions, and registration.
• Demonstrated ability to communicate effectively interpersonally and in writing, with a proven ability to give public presentations as needed.
• Proficiency in standard office software.
• Supervisory experience.

Desired:
• Demonstrated initiative, project management, and leadership skills. Ability to develop, implement, assess, and refine initiatives in a deliberate, collaborative, timely, and effective manner.
• Experience in organizing and developing a team and working with student/peer advisors.
• Knowledge of computer software including UW systems (e.g., Word, Excel, Access, EARS, SDB, SLATE, DARS, Navigate).

Conditions of employment:
• Work is performed in an office setting or remotely during regular business hours.
• Occasional evening and weekend work.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.




Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .



Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

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The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .