Specialist V/VI, Information Technology (Systems Engineer)

Location
Alabama, United States
Salary
Salary Not Specified
Posted
Oct 07, 2020
Employment Type
Full Time


Position Details

Requisition Number

S456P

Home Org Name

Office of Information Technology Ad

Division Name

Chief InfoOffice and InfoTechnology

Position Title

Specialist V/VI, Information Technology (Systems Engineer)

Job Class Code

MA14 E/F

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

The Office of Information Technology Enterprise Systems group is seeking applicants for a System Engineer Generalist. The System Engineer Generalist will assist in the day to day operations and maintenance of OIT’s virtual server and storage infrastructure providing support to internal and external customers related to services provided by the Enterprise Systems group. This position will maintain security patches utilizing best practices for all assigned systems, provide troubleshooting and problem resolution as well as assist in planning and execution of software and firmware upgrades and be willing to take on new task and responsibilities as needed to support the infrastructure team. In addition, this position will work closely with both IT personnel and end-users from several different disciplines and backgrounds. After-hours and on-call responsibilities should be expected.

Essential Functions

As a member of the ERP Systems Team, this Specialist will, under limited supervision, perform the duties listed below:

1. Administers and supports deployed University applications and systems including, Banner, Automic Workload Automation Suite (Appworx), Workflow, Luminis, etc. Documents and deploys systems and their integration points. Reviews and performs system testing.
2. Implements and troubleshoots configuration changes, systems, and applications to identify and correct service interruptions and other operational problems. Monitors University systems to ensure service uptime and availability
3. Creates technical solutions to automate, monitor, test, and deploy applications. Designs methods and procedures for collecting, organizing, interpreting, and classifying system and log data for security, performance, and capacity planning needs.
4. Maintains established backup and disaster recovery processes and procedures. Performs regular tests of the high availability, backup, and disaster recovery processes.
5. Deploys new technologies and performs system integration testing.
6. Provides ongoing technical assistance to customers regarding systems and applications. Makes recommendations to stakeholders to increase efficiencies in systems.
7. May provide on-call support for designated systems or services.
8. May perform other related duties as assigned by the IT Manager.

Education Level

Bachelor’s degree from an accredited institution

Field of Study

Years of Experience

Four (4) or more of experience in software support to include the experience below

Area of Experience

1. A working knowledge of one or more of the following: Automic Workload Automation Suite (Appworx), Banner, Workflow, Linux, Tomcat, shell scripting, SQL, Oracle Database, SQL Developer, web services/APIs, or F5 Load Balancers.
2. Experience working in software and web server administration, integration skills, and networking and database fundamentals.

The Specialist V starting salaries are typically between $64,000 and $75,000.

Requirements for Additional Job Levels

The Specialist VI position requires a Bachelor’s degree and seven (7) or more years of applicable experience. The starting salaries for this level are typically between $73,000 and $84,000.

Education Level

Field of Study

Years of Experience

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

Salary Grade

35

Salary Range

$51,900 - $99,600

Job Category

Information Systems/Technology

Working Hours if Non-Traditional

List any hazardous conditions or physical demands required by this position

Posting Date

10/07/2020

Closing Date

EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Auburn University is one of the nation’s premier public land-grant institutions. In 2020, it was ranked 44th among public universities by U.S. News and World Report. Auburn maintains high levels of research activity and high standards for teaching excellence, offering Bachelor’s, Master’s, Educational Specialist, and Doctor’s degrees in agriculture and engineering, the professions, and the arts and sciences. Its 2019 enrollment of 30,460 students includes 24,594 undergraduates and 5,866 graduate and professional students. Organized into twelve academic colleges and schools, Auburn’s 1,643 instructional faculty members—87% of whom are employed full-time—offer more than 200 educational programs. The University is nationally recognized for its commitment to academic excellence, its positive work environment, its student engagement, and its beautiful campus.

Auburn residents enjoy a thriving community, recognized as one of the “best small towns in America,” with moderate climate and easy access to major cities or to beach and mountain recreational facilities. Situated along the rapidly developing I-85 corridor between Atlanta, Georgia, and Montgomery, Alabama, the combined Auburn-Opelika-Columbus statistical area has a population of over 500,000, with excellent public school systems and regional medical centers.

Auburn University is committed to providing a comprehensive employee benefits package that attracts and retains talent to further the University’s mission and contributes to the personal and financial well-being of employees and their families. Employee Benefits include: Health Insurance, Dental Insurance, Vision Care, Cancer Insurance, Life Insurance/Personal Accident Coverage, Disability Group & Supplemental Plans, Flexible Spending Account Plan, and Mandatory and Voluntary Retirement Plans, Auburn University Federal Credit Union, Bookstore Discounts, Tiger Perks discounts on dining, shopping and entertainment, Travel Assistance (Domestic and International), and Educational Improvements for Employees and Dependents.

Quick Link for Internal Postings

http://www.auemployment.com/postings/19728
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation
  2. Other
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How were you made aware of this opportunity?
    • AU Employment website
    • Employment websites (Indeed, HigherEd Jobs, etc.)
    • Veterans Assistance Services
    • Disability Assistance Services
    • Newspaper
    • Professional Journal
    • Listserv
    • HR email
    • Social Media
    • State Employment Service
    • Walk-in
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University.
    • Not a current Auburn employee
    • Current Auburn employee in position less than one year
    • Current Auburn employee in position more than one year
  3. * Do you have a Bachelor's degree?
    • Yes
    • No
  4. * Do you have 4 years of experience in software support?
    • Yes
    • No
  5. * Please describe any previous Banner experience and your involvement with supporting the Banner ERP.

    (Open Ended Question)

  6. * Please describe your previous experience with Linux and Tomcat.

    (Open Ended Question)

  7. * Please describe any experience you have with SQL or Oracle.

    (Open Ended Question)



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