ATSU - Enrollment Services Coordinator MO
- Employer
- A.T. Still University
- Location
- Missouri, United States
- Salary
- Salary Not Specified
- Date posted
- Oct 7, 2020
View more
- Position Type
- Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar, Financial Aid, Student Activities & Services
- Employment Type
- Full Time
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A.T. Still University is seeking an Enrollment Services Coordinator for the Kirksville, MO campus. The Enrollment Services Coordinator reports to the Assistant Director Student Financial Aid-Enrollment Services and will be responsible for assisting in administering the University’s federal financial aid programs.
Major job duties include:
- Daily responsibilities:
- Coordinating financial aid packaging and processing
- Sending award letters and follow-up
- Complete review of ISIRs for all students (resolve SSN issues, selective service and default notices, etc.)
- Complete private loan certifications
- Weekly or monthly responsibilities:
- Review aid adjustment due to scheduling changes
- Track students' progress in FA process and notify them of incomplete steps
- Review withdrawals and calculate return to Title IV refunds
- Other duties as assigned
- Occasional duties or responsibilities:
- Cross train and provide back up support during peak times as requested
- Remain current on all institutional, state, and federal regulations
- Participate in regular Enrollment Services training and professional development on best practices to ensure compliance which may include minimal travel
- Represent Enrollment Services at on-campus events as requested
Qualifications:
- Experience and working knowledge of Federal Title IV and state
financial aid regulations
- Experience working in an administrative environment
- Prior experience demonstrating good customer service
skills
- Proficient computer skills, using MS Word and Excel
- Knowledge of financial aid management systems and/or student
information systems (National Student Loan Data System-NSLDS,
Communication Origination and Disbursement-COD, CampusNexus or
similar student information system)
- Strong verbal and written communication skills
- Must be detail-oriented, with the ability to self-manage a
heavy student appointment schedule during peak times of the
year
- Strong computer skills
- Strong interpersonal skills, including the ability to cultivate
and manage relationships with students
- Organized and able to work under pressure in order to meet work
load
- Ability to problem solve and collaborate with other
departments
- Ability to effectively communicate and enforce policies in a
courteous tactful manner
- Maintain confidential information
The starting pay range for this position is $14.38 per hour. Required application documentation includes cover letter, resume, and college transcripts.
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