Managing Director, Frederick Douglass Scholars Program (8003)
The Managing Director, FDDS plans, directs, and executes the administrative and operational activities of the Frederick Douglass Distinguished Scholars Program. The position also manages the day-to-day responsibilities of the program. The position provides holistic support for FDDS students, focusing on student success, program completion, and achieving goals for career or graduate study. The Managing Director supports marketing, admissions, and recruitment efforts and is responsible for program communications.
1. Program Planning & Operation
Under the guidance of the Director, Honors & Scholars Programs, develop, plan, and implement FDDS activities consistent with the program’s goals, including but not limited to conducting and facilitating workshops, coordinating graduate school tours and scheduling speakers and events for program and campus-wide events. Collaborate with the Assistant Dean, UG Education and the Office of Institutional Research and Assessment to evaluate the success of the FDDS program and utilize findings to strengthen the program. Work with the DUE/VPASS to ensure the program’s success, including making policy and program recommendations. Support informal and formal faculty-student mentorship, the planning and the development of the academic component of the program, and assist in the selection of FDDS students. Support the Faculty Fellows with administrative and operational activities. Leverage on-campus services to support the program’s activities and mission, including building structured partnerships and activities with offices such as the Career Center, Office of Merit Awards, Honors and Scholars Programs, Campus Life, Center for Community Engagement and Service, etc.
2. Student Support & Development
Provide holistic support and teach FDDS students to develop competencies including decision-making, goal setting, financial literacy, time management, stress management, and other areas contributing to student success and retention, persistence to graduation, graduate admission, and upward mobility. Support student success and experience by advising on academic and university policies, navigation of university services, and strategies for success. Facilitate student development, both academic and professional, through graduate school admissions, career planning, networking, leadership development, and professional development. Promote student engagement with alumni and leaders. Facilitate FDDS students’ use of academic and co-curricular services and offices throughout campus, making appropriate referrals to UEAS and campus partners. Collaborate with the Director, Honors & Scholars Programs to identify areas of need for support and coordination.
Develop and implement communication efforts to support FDDS goals and to increase on-campus and public awareness of the program. Maintain online presence through websites and social media for resources and communication. This includes developing and posting new content to the site, removing outdated material, and ensuring that links work as expected. Manage social media sites to communicate programmatic updates, training dates and upcoming events via Facebook, Twitter, and email, among others.
Essential Functions (continued)
Oversee budget items that support the students’ co-curricular activities and travel, while maintaining compliance with university policies and federal laws. Facilitate reimbursements and student payments for all programmatic activities and affiliates. Responsible for making purchases on behalf of the program via a university credit card and reconciling transactions. Work closely with the Financial & Academic Administration Team to process scholarship payments, student support payments, and acknowledgement of payment/value receive forms, among others. With the Office of Admissions and under the direction of Director, Honors & Scholars Programs, lead recruitment and admissions efforts; respond to prospective student inquiries; represent the FDDS Program at admitted student receptions, New Eagle Day, and Preview Day events throughout the academic year. Meet with prospective students and their families and current students to inform them of the FDDS and/or University requirements. Draft and revise marketing materials, visitor guide language, and admissions/conversion letters. Assist with the application-based admission process for FDDS, including training selection committee members, reviewing applications, and communicating applicant choices to Admissions. Responsible for recruiting, hiring, training, and managing part-time staff and student workers for the program.
5. Other duties as assigned.
- Supervises part-time staff and student workers
Position Type/Expected Hours of Work
- Full time (some travel may be required)
- Team Leader/Consultant B
Position’s Required Presence (subject to change due to the University’s operating status)
- Allow for full telework
Required Education and Experience
- Master's degree or equivalent
- 8-10 years of relevant experience
- 8-10 years of relevant experience, preferably in a college/ university setting working with academically talented and underrepresented students
- Teaching or small group facilitation experience with undergraduate students and strong student support focus
- Experience identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills, including leadership development
Preferred Education and Experience
- Master's degree
Additional Eligibility Qualifications
- Demonstrate the ability to develop and implement academic and co-curricular activities.
- Demonstrate effective managerial, fiscal, and administrative skills.
- Be committed to working with talented students, parents, populations.
- Be effective working as part of a team and in moving groups to attainment of shared goals.
- Be comfortable with and skilled in a student advocate and mentoring role.
- Be compassionate and motivational when working with students and hold them to high standards.
- Possess initiative and be a resourceful problem solver and creative and deliberate planner.
- Be organized and capable of managing multiple tasks.
- Possess a solid understanding of higher education and university policies; be familiar with student retention literature and strategies, particularly as related to talented students and underrepresented students, and with the graduate school admissions processes.
- Experience incorporating anti-racist work in job duties and ability to implement anti-racist ideas in future work
- Strong interpersonal communication, critical thinking, and problem-solving skills with multiple demonstrated cultural competencies (LGBTQ, International, first-generation, socioeconomic class differences, students of color) to serve a diverse student population is required.
- Ability to effectively communicate with people at all levels of the organization including with students, parents, faculty and staff.
- Be proficient in Microsoft Word applications and email systems and experienced working with student records database.
- Excellent project and time management skills, interpersonal skills, dependability and attention to detail.
- Demonstrated consideration for, knowledge of, and experience working with and managing a diverse team.
- Hiring for this position is contingent upon the successful completion of a background check.
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American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Nearest Major Market: Washington DC
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