Director of Recruitment and Student Engagement

Posting Details

Job # 036681 Department Code 21601-2088 Department Public Communications Job Title Director of Recruitment and Student Engagement Location Syracuse University Pay Range Commensurate with experience Staff Level S5 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Newhouse School Director of Recruitment and Student Engagement is responsible for overseeing recruitment and enrollment for the nation’s leading communications program, and will serve as the point person to identify student trends, needs and information relevant to student life, involvement and activities for the School.

This person is responsible for the development and implementation of a strategic recruitment plan to attract and retain an academically strong and diverse student population, as well as the creation and deployment of a student engagement strategy. The successful candidate will develop strategies to meet both recruitment goals and engage students once on campus. The Director will work closely with the Dean, the Assistant Dean for Student Success, the Undergraduate Advising Office, Director of Academic Operations and other student supporting offices at Newhouse and across campus.


Bachelor’s degree and at least seven (7) years in a recruitment role, with a record of increasingly responsible experience in recruiting and admissions at the university level.

Job Specific Qualifications

Strong communications skills, both verbal and written, essential; knowledge of university-level recruitment and management strategies; ability to handle analysis of data including software – Excel, PeopleSoft helpful.

Must be flexible and able to adapt to changing situations as well as operate as part of a team. Creative problem-solving skills and management experience helpful.


Provide leadership, strategic direction and management in the development, coordination and implementation of the School’s enrollment plans and make recommendations on critical issues and decisions. Work with deans to set goals for first year, external and internal transfer enrollment. Serve as School liaison with central Admissions and sit on College Relations Council representing the School.

Gather and analyze undergraduate admissions and enrollment data and maintain and interpret data to support recruitment activities and resulting admissions. Monitor and analyze enrollment patterns, student profiles, financial aid distribution and other areas to support enrollment planning. Reconcile college generated enrollment data with university enrollment data to ensure accuracy. Coordinate with Associate Dean for Academic Affairs, Assistant Dean of Enrollment and Student Experience and Dean to ensure communication of evolving student needs and preferences are understood and addressed.

Supervise and give feedback to Associate Director of Recruitment and Diversity and office coordinator of Visitor’s Center. Work collaboratively with these two positions to provide coverage of daily visits and special events. Serve as back up for the associate director of diversity and recruitment at national, regional and local recruiting functions, which requires some travel. In conjunction with associate director, implement special events to attract prospective students. Participate in all on campus recruiting events. Responsible for maintaining recruitment and admissions budget and determining appropriate expenditures.

Coordinate with Director of Academic Operations to determine space available for intra-university transfers (IUTs) twice yearly. Handle internal transfer inquiries, schedule and conduct IUT information sessions. Schedule twice yearly meeting with School Executive Committee and Dean to set GPA for admission. Work with Director of Advising and Assistant Dean to assure smooth transition for IUTs into School. Collaborate with central Admission in admission of external transfers for fall semester, including review and admission of applicants. Work with Undergraduate Advising Office to coordinator timely credit evaluation and appropriate academic advising.

Work with communications and branding team and associate director for diversity and recruitment to develop marketing and promotional content for undergraduate recruitment in all formats. Develop strategies to manage and maintain communications with prospective undergraduate students via mail, email, social media and phone.

Support student engagement efforts by providing guidance to student professional organizations, coordinating the Student Representative Committee and strengthening student connection to Newhouse through participation and other involvement. Work with Assistant Dean in creating strategic plan and creative ways to address student needs and increase engagement opportunities. Assistant Dean for Student Success and Dean to ensure communication of evolving student needs and preferences are understood and addressed.

Other duties as assigned.

Physical Requirements




Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 10/05/2020 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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