Program Manager Housing Assistance Program

Requisition ID:

Job Title: Program Manager Housing Assistance Program

Department: Enrollment Mgmt & Student Svcs

Location: Columbus Campus

Employment Type: Administrator/Executive/Manager

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation: $55,000.00

Schedule: Monday - Friday; 8a - 5p; May be required to work Weekends and Evenings as needed

Job Description: Temporary 1 (one) -Year role, with possibility for extension *** For consideration, all applicants must provide Cover Letter showcasing their work experience***

The College

Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there’s no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes.

With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation’s only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision.

We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.

The City

Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America’s fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That’s why Central Ohio residents find living here so fulfilling, both professionally and personally.

Position Summary

The Housing Assistance Program Manager is responsible for management and implementation of the Success Bridge Housing Assistance pilot project and Scholar House program. These programs aim to assist Columbus State Community College students with rental subsidies and housing stabilization services. This position oversees relationships with multiple diverse partner agencies; provides functional supervision to identified staff on an as needed basis; and manages the fiscal and program operations as well as reporting requirements associated with the Success Bridge pilot project and Scholar House programs.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.

Core Competencies Required

Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Leadership, Managing People, Creating an Inclusive Environment, Adaptability, Communication, Emotional Intelligence Essentials, Building Relationships and Influencing


Program Management

Engages community partners and related staff to achieve the stated goals of the Success Bridge pilot project and Scholar House program; Collaborates with Success Bridge and Scholar House partners, including Homeless Families Foundation, Columbus Metropolitan Housing Authority, Affordable Housing Alliance, Community Shelter Board and Capital University.

Convenes and facilitates meetings with partner agencies; creates multiple contracts and monitors for program compliance; identifies and maintains relationships with agencies that assist with linkages, referrals for service and collaboration.

Creates program tools, policies and procedures for use by CSCC and/or partner agencies; Develops and implements educational opportunities for both students and college employees focused on housing instability and other basic needs insecurities; Prepare grant proposals in partnership with the Columbus State grants office.


Supports the day to day activities of the housing support specialists employed by Homeless Families Foundation; Serves as a point of contact in the Advocacy and Resource Center and Mid-Ohio Market at Columbus State; develops goals and measures for the program and actively monitors progress; promotes Success Bridge and Scholar House in partnership with community partners.

Maintains regular communication with Columbus State leadership and partner agencies; creates and delivers presentations for multiple audiences (including those needed for fundraising). Collaborates with community partners and related staff to remove barriers to ensure the program is reaching its milestones.


Tracks and approves program expenditures. Collects, evaluates and reports data on department services. Writes reports for senior management and identified leadership persons.

Tracks and utilizes data to make suggestions and deliver insight into program strategy. Monitors the use and fulfillment of necessary marketing and communication materials; Administers ongoing systematic evaluation of services and programs needed. Keeps accurate records, completes and maintains required documentation, including grant related paperwork and contracts.


Manages multiple assignments of varying complexity and meets tight timelines and deadlines with the ability to adapt to changing needs of the College and business partners.

Ensures College name and image is perceived positively by external as well as internal audience/stakeholders. Hours may include working outside of a normal workweek schedule as needed to meet workload demands. *Regular, predictable, and punctual attendance is required.

Usual Physical Requirements

While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. With multiple conference spaces as well as meetings across the campus, employee regularly walks outside to other buildings.

Working Conditions

Typical office environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and sites as well as offsite venues.

Knowledge, Skills and Abilities: Knowledge of: Working in a social work and/or higher education environment; successful grant/project management and fundraising; providing direct services to diverse populations customer service and public relations principles; standard office practices and procedures. Skill in: Supervising, managing, and leading a team; coordination of program functions; prioritizing multiple tasks; grant writing; organizing and managing projects; problem resolution; communication inclusive of active listening, verbal, and written communications; multi-tasking and project management; customer service and public relations; creating and facilitating presentations to a variety of audiences; application of software programs. Ability to: Manage relationships with multiple, diverse partners; provide direct services to diverse populations; maintain confidential and sensitive information. Develop and maintain effective working relationships with outside agencies, business partners, leaders, students, general public, and other job contacts; speak effectively to large groups; maintain accurate and complete work records; work with and effectively manage and lead persons of varying cultures and diversity.

Minimum Qualifications: Bachelor’s Degree in Social Work, Education, Business Management, or closely related field; three (3) years’ of demonstrated success grant/project management; 2 years or more of experience managing relationships with multiple, diverse partners, and supervisory. *An appropriate combination of education, training, coursework and experience may qualify a candidate. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Additional Information: Temporary 1 (one) -Year role, with possibility for extension

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