Manager, Evening & Weekend-Student Services

Employer
Lone Star College
Location
Texas, United States
Salary
Salary Not Specified
Posted
Oct 01, 2020
Employment Type
Full Time


Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

  • One LSC


  • Student Focused



  • Own It



  • Advance Equity



  • Cultivate Community


  • Choose Learning



The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-Houston North Fallbrook

Lone Star College offers high-quality, affordable academic transfer and career training education to 99,000 students each semester. LSC is training tomorrow’s workforce today and redefining the community college experience to support student success. Stephen C. Head, Ph.D., serves as chancellor of LSC, the largest institution of higher education in the Houston area with an annual economic impact of nearly $3 billion.

LSC, which consists of seven colleges, ten centers, two university centers, Lone Star Corporate College and LSC-Online, is continuously named Great Colleges to Work For by the Chronicle of Higher Education. To learn more, visit LoneStar.edu.

LSC-Houston North Fallbrook is the latest location of the newest college in the Lone Star College system. LSC-Houston North Fallbrook delivers higher education opportunities to a traditionally underserved area of Houston. The 55,000 square-foot facility offers 14 classrooms, two computer labs and two science labs for students to take core courses to earn Associate of Arts and Associate of Science degrees.

Location address is 12515 Walters Rd., Houston, TX 77014.

Job Description



PURPOSE AND SCOPE:

The Manager, Evening and Weekend d irects and coordinates department activities during evening and weekend hours, creating and implementing processes to ensure effective operations . Reviews and analyzes reports, records, and directives, and confers with others to obtain data required for planning department activities such as prioritizing work, and status of work and problems encountered. Gives directions, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work. Monitors costs and budgets and p rovides input into budget planning. Evaluates procedures, practices and personnel.

ESSENTIAL JOB FUNCTIONS:

  • Assists in the overall operations of the department including budget planni ng, preparation and maintenance, ensuring all department procedures, practices and policie s are carried out appropriately
  • Manages, trains and supervises full time and pa r t time staff
  • Provide s verification informati on regarding students, including but not limited to acceptance letters, graduation verification, enrollment verification for external agencies and direct enro llment verification to students
  • Manages resolution process for student issues/complaints and commu nicates resolution to students; Acts as first- line management of student requests and issues, including but not limited to emergency tuition refunds, student complaints, withdrawal requests, grade questions, appeals, etc.
  • Works with recruitment and retentions areas to ensure support for activities; Ensures proper materials and information are available as needed
  • Provides faculty with Management support for student i ssues
  • Some positions may manage operations of assigned campus and associated Centers d uring evening and weekend hours; Includes ensuring safety, security, facility, emergency needs are being met
  • Manages special pr ograms and projects as assigned
  • Responsible for other reason able related duties as assigned


  • KNOWLEDGE, SKILLS, AND ABILITIES:

    • Strong organizational skills
    • Strong skills in computer and database applications
    • Ability to work in a diverse college setting
    • Ability to respond to emergency calls as needed
    • Ability to work on own and determine the approach for doing the work
    • Ability to work in a dynamic environment that requires incumbent to be sensitive to change and responsive to changi ng goals, priorities, and needs


    PHYSICAL ABILITIES :

    The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

    WORK SCHEDULE & CONDITIONS:

    • PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equ ipment
    • Internal and external contacts as needed to carry ou t the functions of the position
    • Work is performed in a climate-controlled office with min imal exposure to safety hazards


    REQUIRED QUALIFICATIONS:

    • Bachelor's degree and at least 3 ye ars of related work experience, or an equivalent combination of education and experience


    PREFERRED QUALIFICATIONS:

    • Work experience in a higher education setting


    Salary

    Hiring salary range is $46, 300 - $53, 245

    Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

    Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

    1. Length of time (specific months and years) of employment
    2. If the position was full time or part time
    3. If the position was paid or unpaid
    4. Unofficial transcript for highest earned degree


    Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

    Benefits Marketing Statement

    By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

    Special Instructions

    Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

    If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

    You must limit your file name for any attachment to 40 characters or less.

    How to Apply

    ALL APPLICANTS MUST APPLY ONLINE ONLY

    We will not accept application material received via fax, email, mail, or hand delivered.

    Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

    If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

    Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

    More information on the E-Verify program is available at www.dhs.gov/E-Verify .

    Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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