Job no: 224837-AS
Work type: Staff-Full Time
Location: Madison
Categories: Environmental, Occupational Health and Safety, Equity, Diversity, Inclusion, Human Resources, Payroll, Quality, Risk Management and Compliance

Position Summary:

The UW-Madison Employee Disability Resources (EDR) Office serves as the campus wide hub for information on the disability accommodation process for employees and job-applicants. The EDR Office offers essential information, consultation, education, and referral services to employees and job-applicants, Divisional Disability Representatives (DDRs), and supervisors and managers to help minimize disability-related barriers in the workplace. The EDR Office currently has three full-time staff and is adding a full-time accommodation specialist position.

The Employee Accommodation Specialist specializes in workplace accommodations and other disability employment issues for over 22,000 faculty and staff in a variety of occupations across 32 colleges, schools, and divisions. The Employee Accommodation Specialist will have extensive contact and collaboration with stakeholders across campus providing support and expertise to employees (faculty, academic staff, university staff, etc.), over 60 Divisional Disability Representatives (DDRs), supervisors and others.

The Employee Accommodation Specialist must have the expertise and skills to provide direct support to the Divisional Disability Representatives (DDRs), employees and supervisors during the interactive disability accommodation process for employees/applicants. In some cases, the incumbent will lead the interactive process. The ability to think creatively regarding workplace accommodations for employees/applicants with a broad range of disabilities within the framework of complex federal, state, and university rules/regulations/policies is critical.

The incumbent must have knowledge of, and experience with, a wide variety of medical and disability issues including the ability to understand and interpret medical information. They must have exceptional oral and written communication skills in order to manage challenging accommodation situations while maintaining a high level of confidentiality. They must be adept at communicating with individuals with a wide variety of disabilities and/or chronic medical conditions. The Employee Accommodation Specialist is expected to exercise considerable judgment, discretion, and initiative while maintaining a high degree of flexibility.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

- Bachelor's Degree (preference in Rehabilitation Counseling, Vocational Rehabilitation, Social Work, Counseling or related field)

- Master's Degree (preference in Rehabilitation Counseling, Vocational Rehabilitation, Social Work, Counseling or related field)

Minimum Years and Type of Relevant Work Experience:

- Three years experience providing case management/vocational rehabilitation/disability services to individuals with various physical and mental health disabilities.

- Broad knowledge of disabilities and medical conditions, and accommodation recommendations.
- Strong working knowledge of federal and state laws and regulations providing protection for individuals with disabilities (i.e. Americans with Disabilities Act (ADA), Rehabilitation Act, Wisconsin Fair Employment Law, federal and state Family and Medical Leave Act (FMLA), etc.) and demonstrated application of these protections to various disability scenarios, inquiries, and requests.
- Experience with conducting/leading personal interviews, reviewing and evaluating medical documentation, writing medical inquiries letters, determining eligibility for disability protection, ascertaining disability-related limitations, and developing reasonable accommodations.
- Experience with managing a caseload, determining case priorities, tracking data and providing balanced support and guidance to case collaborators.
- Expertise in leading one-on-one and group interviews and meetings; ability to advocate for the disability accommodation process.
- Willingness to operate independently with minimal prompting and supervision.
- Strong collaborative/team skills; ability to effectively work and partner with a diverse array of individuals and stakeholders.
- Ability to prioritize tasks, objectives, and deliverables often with competing timelines.
- Proficiency in a variety of computer programs including MS Office Suite (Outlook email and calendar, Word, Excel, PowerPoint, etc.), Adobe Acrobat, spreadsheets, databases, and online case management software.
- Ability to act with integrity, tact, and discretion, along with maintaining strict confidentiality.

Additional Information:

Additional Preferred Qualifications:
- Excellent interpersonal skills, ability to show empathy and compassion; maintain composure in stressful situations; interact skillfully and decisively in contentious and/or challenging conversations and interactions; experience with conflict resolution skills.
- Clear and precise written communication skills, ability to produce accurate case notes, letters and other related documents; ability to edit other's writing (for tact, content, spelling, grammar, punctuation, etc.).
- Excellent oral communication skills.

Additional Requirements:
- Conduct job analysis at various work sites at UW Madison, including in the field.
- Travel both on and off campus in order to attend meetings, trainings and conduct job assessments, etc.
- Perform some duties outside regular work hours (infrequently).
- Most work is performed in office settings, meeting rooms across campus, via telephone, virtual platforms and at a computer.
- Some work may include traversing various terrain and performing other manual tasks

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.



Work Type:

Full Time: 100%

Appointment Type, Duration:



Minimum $55,000 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To begin the application process, click the button.

You will be asked to provide a cover letter and resume addressing your skills and experience as they relate to the qualifications and duties in this job description.

PLEASE ENSURE: Your cover letter specifically addresses how you meet the qualifications listed for the position and describe a situation from your past work experiences where you were collaborating with others and successfully established relationships in a challenging situation/team/process/workgroup. Explain what skills and attributes you possess that supported your success and identify your future opportunities for growth.

As applicants move on to next steps in the process, they will be asked to provide names and contact information of at least three professional references.


Dan Roen
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/ .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Oct 2 2020 Central Daylight Time
Applications Close: Nov 2 2020 11:55 PM Central Standard Time

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