A/V Systems Engineer I
The Audio Visual Systems Engineer I coordinates the design, programming, installation, testing and maintenance of Audio Visual (A/V) infrastructure for optimal performance on the FGCU campus and satellite locations. Monitors system performance and resolves related problems.
Typical duties may include but are not limited to:
Coordinates the design, programming, installation, testing and maintenance of the A/V infrastructure.
Creates standard specifications and works with construction/remodels of classrooms and other spaces.
Installs new software and infrastructure upgrades, evaluates and installs hardware, monitors system performance, and resolves escalated problems.
Administers the A/V environment and configurations.
Works with vendors coordinating installation of A/V hardware and system upgrades in new construction.
Researches new A/V technologies.
Monitors and maintains continuity with system licensing and maintenance agreements.
Serves as an escalation point for IT User Support Specialists and A/V technicians.
Tracks problems in the work order system.
Maintains records, forms, and system related installation and troubleshooting documentation.
Develops new techniques and procedures to enhance university systems infrastructure.
Reviews processes, evaluates results, recommends new processes, and promotes best practices.
Performs other job-related duties as assigned.
Additional Job Description
Bachelor’s degree from an accredited institution in an appropriate area of specialization.
One year of full-time related experience with A/V design, programming, functionality and controls.
Experience with video conferencing
Any appropriate combination of relevant education, experience, and/or certifications may be considered.
Valid Driver’s License.
Master’s degree from an accredited institution in Computer Science or related field.
Experience with AMX, Crestron and Extron programming.
Experience with basic networking concepts (e.g. Systems, Protocols, Directory Services).
Experience with Lecture Capture technologies.
Experience with relevant business systems, operating systems, and enterprise management.
Knowledge, Skills & Abilities:
Knowledge of basic networking concepts (e.g. Systems, Protocols, Directory Services).
Knowledge of and ability to manage audio visual control equipment such as Crestron/AMX/Extron.
Knowledge of business systems, operating systems, and enterprise management.
Knowledge in vendor relations and management.
Skill in project management of small initiatives, and troubleshooting.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Excellent interpersonal skills.
Excellent verbal and written communication skills and the ability to present effectively to small and large groups.
Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.
Ability to collaborate and work effectively within a diverse community and willingness to contribute to a team effort.
Ability to work independently and follow through on assignments.
Ability to provide professional customer service.
FGCU is an EOE AA /F/Vet/Disability Employer.