COVID-19 Student Contract Tracer

Wisconsin, United States
Salary Not specified
Oct 01, 2020
Employment Level
Employment Type
Full Time

COVID-19 Student Contract Tracer
Carroll University

Classification: Support Staff - Part-Time - 20 hours per week - Limited Term

Report To: Vice President for Student Affairs

Description: The COVID-19 Student Contact Tracer is responsible for coordinating the student contact tracing efforts in response to the COVID-19 pandemic. This position will be responsible for gathering information if a positive COVID-19 case is identified or direct contact is confirmed.


  • Identifies a list of names and contacts of individuals to gather information on direct contact during the COVID-19 infectious period
  • Places phone calls to new diagnosed students and student close contacts
  • Educates contacts and cases on approved protocols to reduce the risk of spread
  • Collects and documents necessary information
  • Understands the signs, symptoms, and infections periods of COVID-19
  • Protects confidential and private information
  • Provides infectious and potentially infected individuals with resources and instructions on appropriate next steps
  • Performs other duties as assigned.

    Education and Experience:
  • High School Diploma required. Bachelor's degree preferred
  • Prior experience in higher education environment is preferred
  • Experience in healthcare, customer service, or related field required.
  • Contact tracer course completion, or the ability to complete within the first week of employment

    Technology Skills:
  • Willingness to learn how to utilize Medicat, an electronic health record system.
  • Proficiency with Microsoft Office Suite

    Human Relations Skills:
  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy
  • Ability to maintain a high level of confidentiality is essential.
  • Strong interpersonal and organizational skills. Ability to prioritize work.
  • Ability to multi-task, work in a fast-pace environment and handle competing demands.
  • Ability to listen effectively, work independently and as part of a team.
  • Candidates must be willing and able to support and advance the University mission.

    Job #2021-059
    Please reference job #-2021-059 and submit cover letter and resume to:

    Human Resources
    Carroll University
    100 N. East Avenue
    Waukesha, WI 53186

    Carroll University does not discriminate in any manner contrary to law or justice on the
    basis of race, color, sex, age, religion, sexual orientation, national origin, disability or
    veteran's status in administration of programs or in the employment of faculty and staff.

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