Specialist I/II, Instructional Technology



Position Details

Requisition Number

S445P

Home Org Name

Library Administration

Division Name

Library

Position Title

Specialist I/II, Instructional Technology

Job Class Code

AC01A/B

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

The Auburn University Libraries is seeking candidates for the position of Instructional Technology Specialist in the Adobe Creative Space and the Innovation & Research Commons. The Adobe Creative Space is an open-access learning area located in the Innovation & Research Commons dedicated to empowering students with creativity skills. The Innovation & Research Commons is located on the first floor of the RBD Library, offering high-end computing, multimedia assistance, 3D printing, virtual reality, printing and scanning, audio recording, and media equipment. The Innovation & Research Commons’ mission is to support Auburn University students and faculty in all disciplines with the technology and expertise needed to fulfill class assignments, create media, and complete research projects. The Innovation & Research Commons offers on-site helpdesk and consultation provided by full-time employees and student employees. Full-time staff provide classroom instruction on software upon request.

Reporting to the Adobe Program Manager / Instructional Technology Specialist IV, this position is responsible for ongoing technical support to faculty, staff, and students using the Adobe Creative Cloud and other multimedia software, hardware, the Adobe Creative Space and the Innovation & Research Commons audiovisual equipment, and other Innovation & Research Commons equipment including large format printing and scanning, 3D printing, and equipment for checkout.

The position supervises student employees and may include training them to provide service and assistance to patrons working with multimedia software, hardware, and other digital technologies.

The responsibilities for this position include but are not limited to support and instruction on graphic design software, photography, 2D and 3D printing, virtual reality, and video and audio editing software. This position provides consulting and instruction to individuals and groups and point-of-use assistance and offering guidance by recommending equipment and software and being familiar with policies and procedures.

This position involves supporting the Adobe Creative Space of the Innovation & Research Commons (50% time) and other areas (Innovation & Research Commons Equipment Checkout, Makerspace, Data area) within the Innovation & Research Commons (50% time).

Essential Functions

Duties and Responsibilities include but are not limited to:

1. Provide multimedia and graphic design technical support to Auburn students, faculty, and staff in their use of Adobe applications.

2. Train Auburn students, faculty, and staff in their use of Adobe Creative Cloud through email, chat, one-on-one training, or workshop instruction. Collaborate with other library and academic departments to support and promote student learning of Adobe applications.

3. Provide technical and educational assistance to patrons of the Innovation & Research Commons in the use of software, equipment and resources resulting in a high level of patron satisfaction.

4. Engage and educate Auburn students, faculty, and staff in their use of the Innovation & Research Commons.

5. Assist with developing, curating, and maintaining instructional content on the academic application of Adobe apps and the Innovation & Research Commons to support the learning needs of Auburn students, faculty, and staff.

6. Seek new curriculum related initiatives and ideas for the Adobe Creative Space and the Innovation & Research Commons through research, professional development, and potential site visits.

7. Seek professional development opportunities that are in line with higher level responsibilities by keeping up with relevant conferences and workshops, HRD course offerings, OIT seminars, online and other self-training, and to work on tasks and projects considered as higher-level responsibilities to attain timely promotion.

8. Perform other job-related duties and assignments as needed. Including but not limited to: Serving on Library working groups or committees. Collaborating with other Library / University bases projects, have willingness to take initiative on special projects that fit the mission of the Innovation & Research Commons, Library, and / or University, represent the University / Libraries at local, state, and national conferences and meetings.

Education Level

Bachelor's degree from an accredited institution

Field of Study

Degree in Educational Technologies, Informational Technologies, or a related field.

Years of Experience

No experience required

Area of Experience

Requirements for Additional Job Levels

Level II requires a Bachelor’s degree in Educational Technologies, Informational Technologies, or a related field plus two (2) years of experience in developing, installing and/or supporting the use of instructional technologies.

Education Level

High School Diploma or equivalent

Field of Study

Years of Experience

8

Area of Experience

Experience in developing, installing and/or
supporting the use of instructional technologies

Requirements for Additional Job Levels

Level II: High school diploma or equivalent plus ten (10) years of experience in developing, installing and/or supporting the use of instructional technologies.

Minimum Skills and Abilities

The candidate for this position must be attentive to detail and dependable, have an interest in delivering quality customer service to diverse patrons, and possess excellent interpersonal, organizational, and problem-solving skills. The candidate must be self-motivated, able to work independently and collaboratively, and occasionally take the lead with certain projects and responsibilities as necessary. Participation in professional development and other relevant learning opportunities is vital. Ability to work in a changing, progressive environment. Excellent customer service skills. Willingness to learn. A commitment to an inclusive and diverse campus environment is required.

Minimum Technology Skills

Computer skills and proficiency in Adobe Creative Cloud applications, Windows, Mac OS & iOS operating systems, Microsoft Office products.
Experience training others in multimedia and audiovisual software and equipment.
Experience with digital cameras, printers, scanners, and other digital equipment.

Minimum License and Certifications

None Required.

Desired Qualifications

Experience as a teacher or trainer.
Graphic design, photography, and/ or audio or video editing experience.
Experience supervising employees.
Adobe or other certification.
Familiarity with copyright law, fair use, and software licensing.
Multimedia and audiovisual software and hardware troubleshooting skills.
Experience using the following: 3D modeling and printing, virtual reality, data management software, scheduling software, HTML, CSS, web design platforms such as WordPress.

Salary Grade

32

Salary Range

$35,000 - $65,500

Job Category

Information Systems/Technology

Working Hours if Non-Traditional

The position requires typical hours of 7:45 am- 4:45 pm Monday- Friday but may include non-traditional hours to include nights and/or weekends as necessary. Specific hours may be scheduled in each of the areas this position serves.

List any hazardous conditions or physical demands required by this position

Posting Date

09/30/2020

Closing Date

EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

http://www.auemployment.com/postings/19672
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How were you made aware of this opportunity?
    • AU Employment website
    • Employment websites (Indeed, HigherEd Jobs, etc.)
    • Veterans Assistance Services
    • Disability Assistance Services
    • Newspaper
    • Professional Journal
    • Listserv
    • HR email
    • Social Media
    • State Employment Service
    • Walk-in
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University.
    • Not a current Auburn employee
    • Current Auburn employee in position less than one year
    • Current Auburn employee in position more than one year
  3. * Do you have a Bachelor's degree in Educational Technologies, Informational Technologies, or a related field, OR 8 years of experience to use in lieu of a degree?
    • Yes
    • No


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