Assistant Coordinator Exam Services

Posting Details

Job # 036664 Department Code 20211-2066 Department Disability Srvs Administrative Job Title Assistant Coordinator Exam Services Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S4 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Assistant Coordinator Exam Services is responsible for the implementation of federally mandated disability accommodations. In a given academic year, this position manages the provision of more than 10,000 accommodated exams proctored on behalf of faculty. This position serves as a primary backup for the Disability Resource Portal which is the centralized delivery platform for all Center for Disability Resources accommodations and services.


Bachelor’s Degree preferred, must be detailed oriented, possess excellent organizational and time management skills.

Have the ability to effectively communicate with a diverse population, including students, faculty and staff campus wide.

Possess technical expertise in Excel and various assistive technologies and blackboard desired.

Experience in Higher Education, working with students with disabilities and accommodated exam administration.

Job Specific Qualifications

Expertise in Microsoft Excel for the purpose of data management and reporting. Strong interpersonal, written & verbal communication skills. Knowledge of assistive technologies & software programs related to accessibility. Strong analytical and problem solving skills. Comfortable in periodic fast paced/highly stressed work environment.


Oversee and manage all aspects of exam administration area within the Office of Disability Services ( ODS ). This includes meeting with students regarding exam services policies and procedures, ensuring integrity of exams and coordinating exam administration with faculty/staff and students using Accommodate ODS on-line disability resource platform.

Administrative back-up responsibilities for Accommodate software management.
This includes supporting Center for Disability Resources ( CDR ) staff in administering the program, maintaining contact with Simplicity and other University offices related to technical support.

In conjunction with the Coordinator of Services, provide daily oversight of all student workers & staff working in exam services, this includes both training and scheduling of daily work responsibilities.

Responsible for assessment activities related to exam service.

Participate in staff meeting and CDR activities.

Physical Requirements Tools/Equipment Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 09/21/2020 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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