Project Portfolio Manager

Posting Details

Job # 036654 Department Code 31301-0097 Department Institute for Veterans and Military Families Job Title Project Portfolio Manager Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S5 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Institute for Veterans and Military Families’ ( IVMF ) research and analytics (R&A) team is seeking an experienced Project Portfolio Manager ( PPM ) to monitor project delivery across a broad and diverse portfolio of applied research, program evaluation, and data analytics projects. The PPM will also provide direct project management support for several IVMF critical initiatives and serve as a collaborative leader to develop centralized project management standards and processes that improve the IVMF research and analytics team’s approach to project management. This is a critical role for the IVMF Research and Analytics (R&A) team, which operates several dozen complex and resource intensive projects for high-profile public, private, and social sector sponsors, to be completed with a high degree of quality, on time, and on/under budget. Responsibilities entail developing standards, processes, and tools for centralized project monitoring and governance, direct project management support to critical/special initiatives, and driving quality improvement in project delivery. Prior project management experience and experience with formal project management methodologies ( PMI PMBOK, Agile, Scrum) required. This is a two-year term position with opportunity for renewal based on sustained sponsored project funding and strong performance.



• Bachelor’s degree required.

• Three (3) plus years of formal project management experience.

• One (1) plus years of non-IT related project management experience (e.g., research/academic programs, business change management, consulting).

• Project Management Professional ( PMP ), Scrum Master, Portfolio Management Professional (PfMP), or Six Sigma certification preferred.

Job Specific Qualifications

• Exceptional organizational skills and attention to detail/quality.

• Experience and personal discipline to successfully manage multiple, complex, concurrent projects; can meet deadlines with competing demands, and responsibilities in a fast-paced work environment.

• Experience with Agile and Scrum techniques.

• Excellent communicator, both oral and written; demonstrated ability to communicate effectively with senior leaders and external partners/clients.

• Positive, team-focused, and customer-service mindset.


The Project Portfolio Manager will serve as a key member of the IVMF’s Research and Analytics (R&A) team to support and drive project management excellence across a broad portfolio of social/behavioral science research projects, program evaluations, and data analytics initiatives. Specific responsibilities include:
• Work with R&A leaders to administratively set up projects, compile and monitor the portfolio, its structure, processes to include reporting, and results.

• Support R&A leaders in the forecasting and identification of future needs to drive efficiencies and first-best-use of human resources.

• Maintain and monitor current employee data in terms of capacity, project allocations, and skills.

• Regularly engage with and conduct reviews with R&A project directors, IVMF budget team, and relevant governance committees to continuously monitor the project portfolio and financial impacts, execute change, and support the re-prioritization to meet project sponsors’ needs as required.

• Ensure the oversight and coordination of dependencies across the projects in the portfolio and resolve or escalate conflicts, as necessary.

• Elevate any vulnerabilities or risks to initiatives or projects, so that R&A leaders can determine whether they should continue, be significantly changed, extended, or discontinued.

• Develop and maintain portfolio- and project-level documentation and governance tools, templates, guidelines, procedures and processes.

• As directed, support R&A project leaders in the management and oversight of critical projects to include attending or facilitating project planning meetings, agenda development and scheduling, and communication with project sponsors, clients, and stakeholders.

• Serve as lead project manager for complex projects involving multiple teams and external partners, as well as special/strategic initiatives deemed critical by IVMF executive team.

• Establish, maintain, and support project reporting using appropriate metrics.

• Support selection, implementation, and team training on applicable tools or software, as required.

• Support the R&A team in the development of standard practices, documentation of standard processes and procedures, and the organization of team information.

• Support the R&A team in quality improvement activities.

• Create a knowledge base with lessons learned and best practices from past projects to avoid repeat errors.

• Coordinate with key IVMF operations and SU offices (sponsored programs, general counsel, institutional protections) to support development and management of R&A contracts, data use agreements, and proposals).

• Contribute to proposal writing and preparation for new grants and opportunities, with a focus on project scoping, resourcing, and related pre-planning activities.

• As needed, support and advise R&A leadership in vendor evaluation and selection for new solutions.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 09/17/2020 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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