Director, Student Support Services STEM

Posting Details

Posting Number NC00126P Quick Link for Position Working Title Director, Student Support Services STEM Position Number 21-21-0016 Department Associate Provost About the University

For more than 6,000 students each semester, the University of Arkansas – Fort Smith offers a dynamic and diverse learning community with a student-centered approach focused on the success of the individual. Small class sizes combine with innovative, hands-on learning and research experiences alongside expert faculty to ensure students receive a future-focused education at the most affordable tuition rate in the state. The university has undergone significant changes since its founding in 1928 and now offers 51 bachelor’s and associate degrees, two master’s degrees, and 36 certificate programs, all aimed at preparing students for success in the global workforce. UAFS is one of 21 academic institutions and affiliates governed by the University of Arkansas System.

The second-largest city in the state, Fort Smith is located on the Arkansas-Oklahoma border in the heart of the Arkansas River Valley. Established in 1817 as a frontier military post, Fort Smith is now a vibrant and growing city featuring a variety of cultural activities and entertainment options, including a thriving downtown arts and entertainment district. Outdoors enthusiasts will appreciate the Natural State’s plentiful trails, mountains, forests, parks, and waterways, both within city limits and throughout the surrounding area. The city is also within easy driving distance of Tulsa, Kansas City, Dallas, Oklahoma City, Little Rock, and Memphis.

The UAFS campus is comprised of 77 buildings and facilities located on 170 beautifully manicured acres and crowned with the Donald W. Reynolds Campus Plaza, Tower, and Campus Green. Students who choose to live on campus may do so in one of two residence hall complexes, complete with a full-service dining center, or the on-campus apartment complex for married students and upperclassmen. Campus involvement is encouraged by participation in more than 100 registered student organizations, which includes academic societies, a dynamic Greek life system, intramural sports, and cultural/special interest groups. The UAFS Lions compete in NCAA Division II Lonestar Conference in men’s baseball, women’s volleyball, and men’s and women’s basketball, golf, cross country, and tennis.

About the College / Department Position Summary

The program director will have full-time responsibility for the administration and evaluation of the program and ultimately for the program’s success. The program director will plan, direct, and manage the SSS program and will report directly to the TRIO Director to ensure that the program is properly integrated with other support services of the university. The program director serves as the grant liaison among the university programs and services needed for successful implementation of the SSS program. The position reports to Associate Provost for Academic Affairs. This position is governed by the policies of the institution.

Summary of Job Duties

• Direct the program staff in the planning, development, and implementation of the programs’ activities and services.
• Oversee and evaluate the grant’s programmatic activities and services.
• Hire, supervise, train, and evaluate all program personnel.
• Oversee the recruitment and the student selection process.
• Administer, coordinate, and insure grant compliance requirements, grant management; submit grant documents and reports.
• Document participant success with program objectives.
• Review assigned participants’ APP contracts and monitor progress to provide support services.
• Establish and enforce all project policies and procedures.
• Oversee, authorize, and monitor expenditures of federal funds.
• Insure equal access to program services for all students.
• Coordinate accommodations for SSS students with special needs.
• Review assigned participants’ APP contracts and monitor progress to provide support services.
• Provide intrusive academic, career, and financial aid advisement.
• Monitor the student’s registration and degree plan through graduation.
• Serve as the student advocate to promote student success.
• Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and by providing leadership to subordinates. Requires consistent on-time attendance.
• Other duties as assigned.

Minimum Qualifications

• Master’s degree (or above) in college student personnel, educational administration, developmental studies or academic discipline with strong job-related experience.
• Three years’ of administrative experience in an educational setting.
• Other job-related education and/or experience may be substituted for part of these basic requirements.

Please ensure that all relevant application materials include details addressing the minimum qualifications. Applicants not meeting the minimum qualifications will be disqualified from consideration.

License(s)/Certifications Preferred Qualifications

• Experience working with low-income, first-generation students and students with disabilities
• Broad academic background and experience in student tracking systems
• Preference given to individuals who are former TRIO participants or who have overcome barriers similar to the TRIO student population
• Experience in academic needs assessment and analysis
• Experience with TRIO or other federal grant programs

Knowledge, Skills, and Abilities

To perform the job successfully, the following competencies are required for the essential functions of this position:
• Working knowledge of federally funded programs for economically disadvantaged students is preferred
• Knowledge of developmental and basic core curriculum, study skills, test taking, and life skill presentations
• Knowledge of various software programs including Microsoft Office Word, PowerPoint, and Excel
• Knowledge of designing, implementing, and evaluating academic/diagnostic programs and activities
• Strong management, supervision, and team building skills
• Planning and organizational skills, including ability to prioritize work activities and use time efficiently
• Organizational and detail oriented
• Demonstrated oral, written, and interpersonal communication skills, including comfort with public speaking
• Ability to articulate and deal positively with diverse populations
• Ability to demonstrate accuracy and thoroughness and monitor own work to ensure quality

Special Job Dimensions

Work performed primarily in an office setting. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. Required abilities include walking, standing, and sitting for extended periods. Visual demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 10 pound. Occasional travel may be required. Occasional night and weekend activities required. Continued funding from the Department of Education is dependent on the level of performance of the program in relation to the objectives stated in the grant proposal.

Work Schedule

Normal working hours are 8:00 5:00 p.m., Monday through Friday.

Occasional travel required. Occasional night and weekend activities required.

Salary Low 50's, Commensurate with education and experience Benefits

Competitive benefits package.

Background Check / Pre-Employment Screening

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non- discriminatory manner consistent with state and federal law.

Does this position require a background check? Criminal Background Check, Financial History Background Check, and Motor Vehicle Registry (MVR) Check
Open Date 09/22/2020 Close Date 10/22/2020 Open Until Filled No Special Instructions to Applicants Anticipated start date EEO Statement

The University of Arkansas – Fort Smith is an equal opportunity, affirmative action institution, dedicated to attracting and supporting diverse student, faculty, and staff populations. The University welcomes applications without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

UA Fort Smith provides equal employment, admission, and educational opportunities without regard to race, color, gender, age, national origin, religion, disability, veterans’ status, sexual orientation, or gender identify. The University abides by all applicable employment laws.

As an equal opportunity/affirmative action employer, the University is committed to provide equal employment opportunities for all applicants and employees with regard to recruitment, hiring, transfer, promotion, compensation, training, fringe benefits and all other aspects of employment.

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. Unofficial College Transcripts
Optional Documents
  1. Unofficial College Transcripts - Additional 1
  2. Additional Document
  3. Proof of Veteran Status
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you understand that failure to complete the Employment History section of the application will result in automatic elimination?
    • Yes
    • No
  2. * Did you complete the Employment History section of the application?
    • Yes
    • No
  3. * Do you understand that failure to upload your unofficial transcript(s) may result in an incomplete application packet?
    • Yes
    • No
  4. * Did you upload your unofficial transcript(s)?
    • Yes
    • No
  5. * Have you ever been fired or asked to resign from a job?
    • Yes
    • No
  6. If yes, please describe.

    (Open Ended Question)

  7. * How did you learn of this employment opportunity?

    (Open Ended Question)

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