Basic Needs Coordinator (Student Services Professional III - Exempt)

California State University, Dominguez Hills
California, United States
Salary Not specified
Sep 22, 2020
Employment Level
Employment Type
Full Time

Basic Needs Coordinator (Student Services Professional III - Exempt)

Job No: 497733
Work Type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Student Services, Probationary

Position Information

This is a full-time, permanent (probationary) position.

Conditions of Employment

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Application Deadline & Salary Information

The application deadline is: Monday, October 5, 2020.

The salary range for this classification is: $ 4,691.00 - $ 6,683.00

Major Duties

Under the general direction of the Associate Vice President of Student Affairs/Dean of Students, the Basic Needs Coordinator (BNC) leads the campus community's efforts around meeting the needs of under-resourced and high-need students. The BNC will plan, coordinate, implement, and assess programs and services designed to address students health and wellness, and will lead education and outreach programs for students, staff, and community members. The incumbent provides support for CSU system-wide food and housing security initiatives and training; leads the day-to-day operations and staff for Cal Fresh services and the Food Pantry, including assisting with invoicing, time logs, client tracking, and activity reporting. This position will collaborate with the Student Health Center, Associated Students, Inc., the Office of Student Life, the Women's Resource Center, Academic Affairs, and Toro Guardian Scholars.


Required Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Experience: Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Required Knowledge, Skills, and Abilities: Ability to counsel and advise students on basic needs and wellness. Sensitive to values of cultural and ethnic diversity and working in a diverse campus community; excellent oral and written skills; ability to write detailed reports and documents; ability to manage complex and diverse situations; excellent organizational, time management skills, and problem-solving skills.

Incumbent should possess general knowledge of the principles, practices and trends of the Student Services field as well as knowledge of basic counseling, risk assessment and handling crisis situations; understanding and knowledge.

The ability to analyze complex situations accurately and adopt effective courses of action; train and educate faculty, staff and students on trends and issues in basic needs and wellness with a focus on proactive education; ability to interpret and evaluate complex situations brought forward by faculty, administrators, departments or individuals; ability to carry out a variety of professionally complex and confidential assignments without detailed instructions; and to establish and maintain cooperative working relationships with a variety of departments and individuals. Supervise and evaluate the work of others.

Skills in working with campus administrators, faculty, staff and students to address complex issues and situations; strong critical thinking skills and analytical skills; skills in coordinating interventions and working with students in crisis; skills in presenting, training and developing workshops; organizing complex programs and attention to detail; working with students individually and in groups; and collaboration with the campus community.

Required Certifications: Valid Driver's License

Preferred Education: A Masters degree in student development, higher education, counseling or counseling psychology, student personal, public administration or closely related field.

Preferred Experience: Four (4) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.


45% - Responsible for economic crisis intervention, student advocacy, mandated reporting, informational and referral coordination to on- and off-campus wellness resources. Program Development and Implementation:
- Assess student needs based on presented issues and formulates appropriate intervention plans that address, minimize and offer resolutions.
- Identify the need for and assists in developing campus policies for students who are in need of short term and/or long term housing.
- Develop, design and implement programs designed to address student's mental health and wellness needs.
- Develops and proposes procedures and protocols necessary for the day-to-day administration of Cal Fresh Program and the campus Food Pantry program.
- Identify and network with on and off campus services to assist student in overcoming challenges impacting their educational goals.
- Consult regularly with various departments regarding services, access, and care
- Follow up with students to monitor progress and compliance with recommendations
- Serves as the point of contact for the campus community who seek consultation and advice about services for students in distress.
- Create referral process for students who need to access off-campus resources.

20% - Develop and Presents Educational Programs - Develop and deliver campus-wide trainings to educate faculty, staff and students on available resources.
- Develop materials and strategies for campus programming that promote awareness around student's basic needs and informs the campus community about valuable resources.
- Facilitates workshops and seminars designed to help students access and utilize basic needs resources on campus and in the local community.

20% - Relationships with Campus Departments and Community Stakeholders:
- Participate in the CSU system-wide food and housing insecurity initiative.
- Develop and implement an outreach plan designed to build relationships with campus departments and community stakeholders to ensure CSUDH is aware of best practices and promising resources for students.
- Regularly meets with and maintains strong and mutually supportive relationships with Student Health and Psychological Services for the purposes of referring students who are exhibiting emotional problems.

10% - Special Projects and Committees:
- Work on division wide assessment projects, strategic planning and student learning outcomes.
- Support special programs that deal with Student Retention.
- Chair the Toros Helping Toros Committee.
- Coordinate with Academic Senate and the University Advising Council.

5% - Other Duties as assigned

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

Applications Close: 05 Oct 2020

To apply, visit:


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