Community Outreach Specialist

• Ability to make multiple phone calls to ensure Spanish language participants understand and enroll in the HOPE registry.
• Responsible for preparing weekly progress reports of recruitment efforts.
• Will collaborate with ICTR leadership, faculty and study teams from varying schools within Johns Hopkins University, to support individuals with Limited English proficiency (LEP) enrollment into study protocols.
• Will help develop Spanish language recruitment materials.
• Provide support for activities to educate and raise awareness of research and importance of diverse population engagement.
• Will help create social media engagement to promote HOPE registry.
• Will support research enrollment of Spanish speaking participants into various clinical trials inpatient and outpatient.

• High school diploma or equivalent required.
• Must be fluent in both English and Spanish, and have two (2) years of related experience required.
• Additional education may substitute for some experience, to the extent permitted by the JHU equivalency formula.

JHU Equivalency Formula:30 undergraduate degree credits (semester hours) may substitute for some experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Special Knowledge, Skills, and Abilities:

• Work requires excellent interpersonal and communication skills to effectively deal with a diverse patient population.
• Ability to be flexible with fast paced work in inpatient Attending Physicians, clinical research teams, and patients.
• Requires working knowledge of social and health issues.
• Familiarity with medical terminology beneficial.
• Familiarity with medical terminology beneficial.
• Work requires strong problem-solving skills to effectively assess social/health needs of members and arrange for appropriate services required in meeting those needs.
• Must be able to recognize situations that require professional intervention.
• Work requires excellent organizational skills, flexibility, and the ability to get things done as scheduling can be challenging.
• Must be compassionate and sensitive to diverse situations, results-oriented, a self-starter and capable of making appropriate decisions.
• Must be able to enter data on a computer.

Technical qualifications or specialized certifications:

• Candidates must successfully pass the required JHM approved designated language assessment prior to job offer.
• New employees must complete all required training within 30 days of hire.