Student Success Coordinator for American Indian Students

Metropolitan State University
Minnesota, United States
Salary Commensurate with experience
Sep 21, 2020
Employment Level
Employment Type
Full Time

Metropolitan State University, Minnesota’s public, urban university, and recipient of the 2019 Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire a Student Success Coordinator for American Indian Students. This is a full time, probationary position within the Multicultural Services/Dean of Students/Student Success Division.  This position is responsible for providing supportive services to all students; particularly, American Indian students, in an inclusive and welcoming environment



Student Success Coordination

  • Develop and implement retention strategies to facilitate academic success of students with an emphasis on American Indian
  • Provide support and advocacy for relevant students, including, but not limited to within university processes as appropriate
  • Monitor academic progress and refer to university resources where appropriate
  • Provide referrals to non-academic support services within university and external community
  • Work closely with academic advisors and other advisors or support coordinators to collaborate and coordinate retention efforts. This includes utilizing and following up on early alert, regular check in appointments and walk-ins and participating in related meetings such as Advising Council.
  • Complete and submit appropriate reports to Director. This includes monthly contact and semester reports regarding progress of relevant students.


  • Develop, lead and participate in student success and retention initiatives designed to improve retention of students.
  • Conduct outreach to relevant students through email, letter, phone, university events and other methods. This includes call campaigns or other tasks as directed and as appropriate. Conduct outreach to potential students at university and external community events.
  • Assess outcomes of activities and student involvement. Regularly report on these outcomes, identify gaps and recommend changes.

Programming and education related to relevant cultural groups and/or general multicultural needs

  • Develop, sponsor, organize and facilitate ongoing education and awareness opportunities. This includes, but is not limited to workshops, speakers, trainings and large events.
  • Collaborate with other coordinators or departments to provide ongoing education and awareness to university community.

Community Connections and Funding Opportunities

  • Seek out, initiate contact and develop of relationships with university and external community resources relevant to American Indian students.
  • Research, apply for and implement relevant grants and other supportive funding for relevant students. Collaborate with our Foundation and other departments as needed to develop such proposals

Student Club Co-Advisor

  • Serve as co-advisor or advisor to relevant student clubs as appropriate. Advising includes, but is not limited to, meeting regularly with officers and club, attending meetings and events, serving as resource person for club, orient new officers or members, interpret university polices, assist with planning, make appropriate referrals and assist with other supportive needs.
  • In the alternative, support programming and efforts of relevant student clubs.


  • Admissions/recruitment duties specific to American Indian students. In addition to building strong connections within the American Indian communities of Minnesota, this includes, among other things:
    • Attending recruitment fairs
    • Developing and maintaining relationships with relevant counterparts at two-year colleges and other colleges or universities in the area as well as relevant community entities.
    • Developing and maintaining high school connections with American Indian students and counselors or advocates
  • Meetings with Admissions staff as appropriate and as directed


  • Other duties as assigned.
  • The coordinator is designated as one of the Campus Security Authorities on campus and therefore, must report certain crimes to proper university personnel.


Minimum Qualifications The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:


  • Bachelor’s degree plus three years of professional experience in related field. Related field includes, but is not limited to social work, sociology, human services or education.
  • Knowledge of and experience developing programming for diverse populations, including diversity in terms of socio-economic status, cultural and other represented groups.
  • Knowledge of community and/or government resources as well as university and other policies to accomplish multiple work assignments and provide advice to students. Ability to develop and interpret relevant policies.
  • Ability to develop relationships with internal and community partners and develop rapport with individuals for which services are provided.
  • Ability to develop, plan, organize, administer and implement programming and multiple activities and implement assessment of work and recommend changes to current practices.
  • Effective oral and written communication skills and experience communication with diverse audiences. Ability to facilitate presentations.
  • Ability to and interest in working collaboratively with other departments and services.
  • Ability to work a flexible schedule as the needs of campus and services dictate.


Preferred Qualifications:

  • Master’s Degree
  • Two years of experience in higher education setting doing similar work with students – particularly non-traditional and diverse populations.
  • Knowledge of college/higher education experience and culture.
  • Ability to conduct research, recognize gaps in service and provide recommendations to University.


Physical Requirements of the Job: Some sitting, walking and moving items up to 10 pounds.


The University:  Metropolitan State University, a member of the Minnesota State, is a public, urban university located in Twin Cities Metropolitan area. The University provides an excellent, inclusive and engaging education to eliminate opportunity gaps and lead the Twin Cities community to a prosperous and equitable future.  Recognized as a Minority Serving Institution, its employees serve approximately 11,000 students, two-thirds of whom are from communities of color or American Indian nations, are first in their family to attend college or are eligible for Pell grants.  Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked #21 out of 1380).  The university offers programs leading to baccalaureate, masters and doctoral degrees.  We provide accessible, high quality liberal arts, professional and graduate education with continued emphasis on marginalized groups, including adult learners. Recognized in 2008 and 2014 by the Carnegie Foundation for Community Engagement and named to the President’s Higher Education Community Service Honor Roll, the university is committed to academic excellence and community engagement through curriculum, teaching scholarship and services designed to support an urban mission.


Visit our web site at


For campus safety information and crime statistics visit:


The School/Academic Department: Multicultural, American Indian and Retention Services assists students by helping them balance their life and education, navigate personal challenges and continue to persist and graduate. We offer: advising, advocacy, community involvement, cultural counseling, cultural programming, leadership development, work study prospects and more.


Salary:  This is a Minnesota State University Association of Administrative and Service Faculty (MSUAASF) Range C position with a salary range of $43,138 (minimum) to $74,719 (maximum).  Salary is commensurate with education and experience, and is determined by the collective bargaining agreement between Minnesota State Colleges and Universities (Minnesota State) and the MSUAASF organization.


* Employment for this position is covered by the collective bargaining agreement for the MSUAASF which can be found at:


Application:  To apply, go to


*To comply with privacy and data practices requirements, please refrain from including personal information or photographs in your application materials.


Applications must be received by 11:59 PM on Closing Date:  Friday, October 2, 2020


Qualified applicants are required to attach the following documents to their online application:

  • Cover letter of interest addressing how your qualifications align with the requirements of this position.
  • Current curriculum vita or resume.
  • Names of four (4) references with addresses, email addresses and telephone numbers.
  • Transcripts - Valid unofficial copies of your transcript showing conferred/awarded date, your name and the academic institution’s name/logo are required.  We do not accept copy/paste word documents with a list of courses/grades or DARS reports.  If selected for hire, official original transcripts will be required.


If you have other questions related to this position announcement, please contact Human Resources, at 651.793.1275 or email at

For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.

Notice: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a motor vehicle records check.

Metropolitan State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

The University provides reasonable accommodations to qualified individuals with disabilities upon request.