Specialist IV/V/VI, Information Technology (Infrastructure Systems Engineer)

Position Details

Requisition Number S423P Home Org Name Office of Information Technology Ad Division Name Chief InfoOffice and InfoTechnology Position Title Specialist IV/V/VI, Information Technology (Infrastructure Systems Engineer) Job Class Code MA14 D/E/F Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary

The Office of Information Technology Infrastructure Storage and Virtualization group (IVSGroup) is seeking applicants for an IT Infrastructure Generalist. The Infrastructure Generalist will assist in the day to day operations and maintenance of OIT’s virtual server and storage infrastructure providing support to internal and external customers related to Infrastructure services provided by the IVSGroup. This position will maintain security patches utilizing best practices for all assigned systems, provide troubleshooting and problem resolution as well as assist in planning and execution of hardware and firmware upgrades and be willing to take on new task and responsibilities as needed to support the infrastructure team.

Essential Functions

Responsibilities may include, but are not limited to:
1. Provide Microsoft and Linux Server operating system configuration and maintenance for several physical and virtual servers in an Active Directory domain environment.
2. Use industry standard monitoring tools to identify and remediate security vulnerabilities on an on-going basis.
3. Assist in managing VMware and Hyper-V virtual infrastructure.
4. Deploy Windows and Linux virtual machines.
5. Work with public cloud vendors such as Azure and AWS .
6. Assist in managing iSCSI and FC base storage arrays.
7. Work with ethernet and Fibre Channel connections.
8. Install and maintain physical server and storage hardware.
9. Work with software vendors to provide support for third-party applications hosted on Windows and Linux servers.
10. Define and document best practices and support procedures.

In addition, this position will work closely with both IT personnel and end-users from several different disciplines and backgrounds. After-hours and on-call responsibilities should be expected.


Education Level High school diploma or equivalent for entry level Field of Study Years of Experience Five (5) or more years Area of Experience

Microsoft Windows server administration; experience backing up both physical and virtual Windows and Linux servers; Understanding of iSCSI or FC storage arrays

Applicants for this position must have demonstrated experience and success working both in a collaborative team environment and independently. This position requires excellent interpersonal communication skills. Candidates must also be skilled at organizing, prioritizing, and managing multiple concurrent tasks and/or projects.

Typical salaries for the Specialist IV level are between $55,000 and $65,000. Degree accepted in lieu of experience for Level IV only.

Requirements for Additional Job Levels

The Specialist V position requires a Bachelor’s degree and four (4) or more years of applicable experience as indicated. The starting salaries for this level are between $64,000 and $75,000.

The Specialist VI position requires a Bachelor’s degree and seven (7) or more years of applicable experience. The starting salaries for this level are typically between $73,000 and $85,000.


Education Level Field of Study Years of Experience Area of Experience Requirements for Additional Job Levels
Minimum Skills and Abilities

Required skills include:
1. Microsoft Windows server administration
2. Experience backing up both physical and virtual Windows and Linux servers
3. Understanding of iSCSI or FC storage arrays

Candidate must meet eligibility requirements for work in the U.S. by the employment date

Minimum Technology Skills Minimum License and Certifications
Desired Qualifications

Desired qualifications for this position include an earned degree in Computer Engineering, Computer Science, Information Systems, Management Information Systems, or a related field from an accredited institution. Other desired qualifications include a working knowledge of one or more of the following:

1. Manage third party applications in a complex environment
2. Manage servers in Microsoft Active Directory domain
3. VMware and Hyper-V administration
4. Linux server administration
5. SAN and NAS storage
6. Hyperconverged infrastructure
7. Azure or AWS hosted services
8. Firewalls and basic networking


Salary Grade 34 Salary Range $45,100 - $99,600 Job Category Information Systems/Technology Working Hours if Non-Traditional List any hazardous conditions or physical demands required by this position Posting Date 09/18/2020 Closing Date EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Auburn University is one of the nation’s premier public land-grant institutions. In 2020, it was ranked 44th among public universities by U.S. News and World Report. Auburn maintains high levels of research activity and high standards for teaching excellence, offering Bachelor’s, Master’s, Educational Specialist, and Doctor’s degrees in agriculture and engineering, the professions, and the arts and sciences. Its 2019 enrollment of 30,460 students includes 24,594 undergraduates and 5,866 graduate and professional students. Organized into twelve academic colleges and schools, Auburn’s 1,643 instructional faculty members—87% of whom are employed full-time—offer more than 200 educational programs. The University is nationally recognized for its commitment to academic excellence, its positive work environment, its student engagement, and its beautiful campus.

Auburn residents enjoy a thriving community, recognized as one of the “best small towns in America,” with moderate climate and easy access to major cities or to beach and mountain recreational facilities. Situated along the rapidly developing I-85 corridor between Atlanta, Georgia, and Montgomery, Alabama, the combined Auburn-Opelika-Columbus statistical area has a population of over 500,000, with excellent public school systems and regional medical centers.

Auburn University is committed to providing a comprehensive employee benefits package that attracts and retains talent to further the University’s mission and contributes to the personal and financial well-being of employees and their families. Employee Benefits include: Health Insurance, Dental Insurance, Vision Care, Cancer Insurance, Life Insurance/Personal Accident Coverage, Disability Group & Supplemental Plans, Flexible Spending Account Plan, and Mandatory and Voluntary Retirement Plans, Auburn University Federal Credit Union, Bookstore Discounts, Tiger Perks discounts on dining, shopping and entertainment, Travel Assistance (Domestic and International), and Educational Improvements for Employees and Dependents.

Quick Link for Internal Postings http://www.auemployment.com/postings/19484 Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation
2. Other

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How were you made aware of this opportunity?
   • AU Employment website
   • Employment websites (Indeed, HigherEd Jobs, etc.)
   • Veterans Assistance Services
   • Disability Assistance Services
   • Newspaper
   • Professional Journal
   • Listserv
   • HR email
   • Social Media
   • State Employment Service
   • Walk-in
   • Other
2. * Please select the answer that best describes your current employment relationship with Auburn University.
   • Not a current Auburn employee
   • Current Auburn employee in position less than one year
   • Current Auburn employee in position more than one year
3. * Do you have a high school diploma or equivalent?
   • Yes
   • No
4. * Please detail your Microsoft and Linux server operations experience.
   
   (Open Ended Question)
   
   
5. * Please detail your understanding of Fiber Channel/iSCSI SAN or NAS.
   
   (Open Ended Question)