Director, Civic Service Institute #605068

Northern Arizona University
Arizona, United States
Salary Commensurate with experience
Sep 18, 2020
Employment Level
Employment Type
Full Time

Job Description

Distinguishing Characteristics

Supervises and works collaboratively with a leadership team comprised of the Assistant Director for AmeriCorps, Assistant Director for Senior Corps, and a Financial Oversight Manager.
Provides substantial input for performance and rewards decisions; has significant influence over employment decisions; allocates resources across functional areas; approves resource use decisions; and provides coaching and leadership to promote staff development throughout the department.
Applies proficient knowledge of common management tactics, such as providing formal performance reviews and final employment decisions, to effectively lead a large team.
Oversees program development (new grants and contracts), program management, and program evaluation while assuring efficient and strong performance.
Applies proficient ability in program design, community needs assessments, and , and grant goal development.
Applies awareness of trends and changes has advanced knowledge and skills across multiple areas or functions related to program management, the non-profit sector, and the field of volunteerism and service.
An experienced professional in the field of volunteer engagement and management with a knowledge of and experience working with state, federal, private, and non-profit organizations, particularly with the Corporation for National and Community Service and the Governor’s Office of Youth, Faith, and Family.
Essential Position Responsibilities


Accountable for the success of all CSI programs.
Directs policies and programs based on goals set by NAU and college leadership.
Directs the development, implementation, and growth of CSI. Leads the planning and development of CSI’s strategic plan, mission, vision, and goals.
Evaluates the effectiveness of programs and recommends methods for continuous improvement to leadership.
Responsible for Civic Service Institute compliance with applicable state and federal laws and mandates relevant policies and procedures; holds staff accountable of these standards through various processes.
Administers and manages department budgets by setting priorities for budgets and monitoring and approving budget expenditures.
Facilitates the planning, development, maintenance, and evaluation of programs that support Civic Service Institute initiatives.
Oversees personnel management and development including structure, training and working strategies, quality management, and strategic plans.
Identifies and develops resources needed to grow the institute.
Plans, directs and oversees, with the help of the Leadership Team, the development and evaluation of the Civic Service Institute’s programs, grants, events, and fundraisers.
Coordinates the development of annual staff training.
Oversee CSI’s Community Engagement Committee development, meetings, and events.
Builds staff morale and incentives for achievement.

Identifies grant/funding opportunities consistent with CSI’s mission, vision, and strategic plan.
Responds to requests for proposals, funding opportunity announcements, potential collaborations, etc.
Obtains external funding for CSI through grants, special events, and fundraisers.
Serves as the lead planner for the GEMS Citywide Volunteer Appreciation Luncheon. Develop sponsorship and ongoing support of the GEMS Awards.
Provides support to CSI’s leadership team in submission of grants/contracts.
Develops certificate and badge programs aligned with the mission and vision of CSI and/or the Dean of Social & Behavioral Sciences.

Directs and supervise the Institute's Leadership Team, including the Assistant Director for AmeriCorps, Assistant Director for Senior Corps, and a Financial Oversight Manager
Prepares and/or coordinates programmatic, financial, and administrative reports; analyzing and interpreting CSI generated statistics, financial data, and management plan data.
Develops and implements Institute policy and guidelines with input from the Leadership Team.
Coordinates and manages the allocation of space within the Institute.
Directs and supervises visiting staff, VISTA members, or interns as needed.
Applies awareness of trends and changes; provides direction to improve, modify, or design new processes.

Serves as the liaison between CSI, the NAU Office of Sponsored Projects, Governor’s Office of Youth, Faith, and Family, the Corporation for National & Community Service, United Way, and other federal, state, and local agencies.
Serves as the liaison between CSI and statewide organizations and committees.
Represents CSI with national and state agencies as well as within NAU.
Serves as the CSI representative on University committees.

Minimum Qualifications

Master’s degree in Social Services, Administration, or in other related service disciplines or fields, AND
Six to ten years’ experience working in the field of Volunteerism, Volunteer Management and/or Gerontology.
Knowledge of and experience working with state, federal, private, and non-profit organizations, particularly with the Corporation for National and Community Service, and the Governor’s Office of Youth, Faith, and Family.
Experience developing and implementing grants and contracts.
Extensive successful supervisory experience.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.