Office Support Specialist

Illinois, United States
Salary Not Specified
Sep 14, 2020
Employment Type
Full Time

Position Details

Position Title

Office Support Specialist

Position Number


Working Position Title

Office Support Specialist

Posting Type

Civil Service





Lorado Taft Operations

Primary Function

This position works out of our Lorado Taft Campus in Oregon, IL

The Office Support Specialist performs the administrative functions of the Lorado Taft Field Campus programs and facilities. This includes managing the main office, performing clerical duties for the director and department heads, acting as receptionist and switchboard operator, managing payable and receivable accounts, and record keeping, among other responsibilities.

Duties and Responsibilities (generally)

1. Clerical Assistance in Financial Management
2. Clerical Assistance in the Coordination of Campus Department Activities
3. Clerical Assistance in Personnel Related Tasks
4. Office Management and Reception

Minimum Required Qualifications for this position

1. High school graduation or equivalent.

2. One (1) year (12 months) of work experience comparable to the second level of this series.

3. Any one or any combination of the following, totaling two (2) years (24 months) of experience in the categories below:

A. work experience performing office/clerical activities, including use of computer systems

B. college or university course work in any curriculum
- twelve (12) semester hours = six (6) months
- twenty-four (24) semester hours = twelve (12) months
- thirty-six (36) semester hours = eighteen (18) months
- forty-eight (48) semester hours = twenty-four (24) months

Specialty Factors (Additional Required Qualifications)

Education and Experience Preferred

• Prefer experience at an outdoor education facility.
• Prefer knowledge of NIU processes / procedures.

List the knowledge, skills, and abilities critical to the performance of this position.

• Teamwork attitude is necessary.
• Customer service skills
• Competent in use of Microsoft Office suite
• Office management skills
• Experience in Financial Admin (invoicing, receiving and paying invoices, etc.)
• Success in managing multiple short and long-term tasks and projects, ability to prioritize work

Working Hours

Regular office hours; evenings and weekends as needed

Hiring rate/range

Commensurate with education, experience, and internal equity; position includes a robust benefits package to eligible applicants.

Posting Date


Closing Date


Priority Review Date

Special Instructions to Applicants

  • Fully complete the Education and Work History sections of the application. Be specific on yourentirework history, including employment dates and duties forallpositions held. Applicable part-time work experience will be considered toward qualifying for this position, however, it will be converted to a full-time equivalency to determine combined length of experience.
  • If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts.
  • After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position.
  • Please monitor your e-mail for further information regarding your application. Emails will be generated from and Please add these emails to your address book to ensure timely delivery of any future communication.
  • We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address, and phone numbers. The information you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.
  • ALL QUALIFIED CANDIDATES WILL BE SCHEDULED TO COME TO THE NIU DEKALB CAMPUS TO TAKE A STATE UNIVERSITIES CIVIL SERVICE EXAMINATION . At the time of testing, you will berequiredto present a photo ID. NOTE : If you have previously tested for this classification and wish to rewrite the exam to improve your score and register position, please contact the Civil Service Testing Office by the posting deadline.
  • Required documentation noted in the posting such as driver’s license, licensures, or certifications MUST be presented at the time of examination.
  • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
  • After testing of all qualified applicants has been completed for this position, the names with the top three scores will be referred to the hiring department for interview.
  • Click on Office Support Specialist for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Please click Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
  • Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

  • Link to Department Homepage

    Physical Demands

    This position works out of our Lorado Taft Campus in Oregon, IL

    EEO Statement

    In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

    The following person has been designated to handle inquiries regarding the non-discrimination policies:

    Ethics and Compliance Officer, Title IX Coordinator
    Health Services 230

    Is Background Check Required


    Visa Policy

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    ADA Accommodation

    NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. This form can be obtained by contacting the Office of Academic Diversity, Equity and Inclusion ( ADEI ) at 815-753-8399.

    Clery Act Information

    NIU provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at or by contacting the Environmental Health and Safety Department at 815-753-0404 to receive a hard copy.

    Quick Link
    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * What is the highest level of education attained?
      • GED
      • High School Diploma
      • Associates Degree
      • Bachelors Degree
      • Masters Degree
      • PHD
    2. * How many years of work experience performing office/clerical activities, including use of computer systems, do you possess?
      • 0-1 years
      • 1-2 years
      • 2-3 years
      • 3+ years
    3. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or resume.

      (Open Ended Question)

    Applicant Documents
    Required Documents
    1. Resume/Curriculum Vitae
    2. Cover Letter
    3. List of References
    Optional Documents
    1. Transcripts (unofficial with official required at hire)
    2. Transcripts #2 (unofficial with official required at hire)
    3. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
    4. Other

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