Systems Engineer - ICIT - 16633

ATTENTION:

The Department of Instructional, Communication & Information Technology (iCIT) at the University of Wisconsin – Whitewater seeks a Systems Engineer (Sr IS Specialist).

Reappointment for subsequent terms is dependent upon needs of the position, university funding and external forces.

JOB DETAILS:

Under the general supervision and direction from the Network Architect, this position is responsible for design, installation, support and troubleshooting related to campus Linux and storage services. The occupant of this position is expected to perform advanced IS duties relating to campus Linux and storage services with minimal direction and supervision.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree in Information Systems, Information Technology or related area, or equivalent work experience.
• 4 years of experience in a senior technologist role supporting enterprise Linux deployments in a large, complex environment.
• 3 years of experience providing file, print, web application and directory services in a Linux environment.
• 2 years of experience managing enterprise storage systems
• 1 year of experience designing scripts, tools, applications or automated deployment facilities to automate and/or delegate routine tasks.

Knowledge, Skills, and Abilities:

• Demonstrated ability to install, configure, manage and maintain Enterprise Linux operating systems (Red Hat Enterprise Linux, Suse Linux Enterprise Server, etc) and related software in a large-scale environment.
• Demonstrated experience in the enterprise monitoring of Linux systems and storage infrastructure in a complex environment.
• Demonstrated ability to develop technical standards, policies and procedures.
• Detailed knowledge and experience with TCP/IP, the internet and internet technologies.
• Experience with enterprise file, print and application distribution technologies and techniques in a Linux environment.
• Experience with NetApp storage systems running Data ONTAP in 7-Mode and Cluster Mode
• Strong knowledge of common Linux application services such as Apache, MySQL, PHP and other web infrastructure services.
• Strong knowledge and experience using NetApp SnapVault and SnapMirror technologies
• Knowledge of NetApp SnapManager products
• Strong knowledge and experience with CIFS, NFSv3, NFSv4, FCoE, and Fibre Channel NetApp connectivity methods.
• Ability to use NetApp CLI to gather and analyze system and performance data
• Knowledge and ability to automate data collection, interpretation and routine system and network administration tasks. This requires a working knowledge of the Unix/Linux operating systems and their facets such as shell and PERL scripting as well as systems logging and security.
• Knowledge and ability to create web-based applications to enable reporting and delegation of administrative functions.
• Knowledge of system package management tools (YaST, RPM) and automated deployment facilities such as AutoYaST or Kickstart.
• Knowledge of mass deployment and configuration management concepts in a Linux environment, including unattended deployment frameworks such as Puppet or Cfengine.
• Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
• Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds

RESPONSIBILITIES:

A. 60% Linux Server Support:

1. Following departmental and team standards and guidelines, install, maintain, manage and support campus Linux server infrastructure and related functions such as campus file services, print services, Linux web hosting and related services (Apache, MySQL, PHP, etc) running on the Linux platform.
2. Assist in consultation with customers, planning, research, testing, design and implementation of new systems and services requiring Linux OS and software resources.
3. Develop detailed implementation plans for the installation of servers, system software and utilities, technical infrastructure and multi-user applications.
4. Participate in the design and development of tests and testing procedures, prepare documentation on test criteria and execute according to plans and document results. Tests are to: establish proof of concept, functionality, and test against negative impacts of introducing new systems and technology into existing infrastructure.
5. Monitor performance of systems and services and insure efficient operation and high availability. Write scripts to collect and interpret data as necessary.
6. Prepare and maintain detailed documentation on systems and services including spreadsheets, Visio diagrams and text documents.
7. Actively monitor publications and reports from system vendors and advisory services. Respond to alerts and notifications by applying fixes and patches in a timely manner to maintain the integrity of the systems and protect systems and services from security threats.
8. Assist in the specification, acquisition, configuration, installation, monitoring and management of Linux-based security features such as host-based firewalling, intrusion detection and other security-related systems.
9. Develop scripts and utilities to automate routine processes in support of administering the campus Linux environments. Research automated deployment tools and toolkits and utilize where possible.
10. Develop web (and other) applications to enable iCIT and other staff members to review data and accomplish routine tasks without requiring excessive access to systems in question.
11. Periodically, perform duties during off-hours and on weekends to minimize impact on customers.

B. 30% Storage Infrastructure Support

1. Assist Network Architect in allocating, provisioning and managing enterprise storage allocations to applications and services.
2. Work to integrate existing systems into organizational directions for enterprise storage.
3. Work with system administrators and application owners to support and troubleshoot enterprise storage issues.
4. Maintain documentation relating to enterprise storage environment.
5. Consult with server administrators and other customers to ensure that storage systems meet customer demands while making most efficient use of resources.
6. Define processes and practices and develop technical facilities for monitoring storage environment to ensure adequate performance and effective use of resources. Provide recommendations and proposals to management for way to enhance services or improve efficiencies.
7. Provide long-term projections, plans and proposals for growth and management of enterprise storage and enterprise data.
8. Develop scripts and utilities to automate routine storage provisioning, management and reporting tasks. Research and utilize automated deployment tools and toolkits where possible.
9. Develop methods to enable other staff members to review data and accomplish routine tasks without requiring excessive access to systems in question.
10. Assist in the development and implementation of campus disaster recovery and business continuity plans.

C. 10% Miscellaneous Duties:

1. Assist management with the preparation of an annual personal and professional development plan.
2. Participate in personal and professional development activities identified to enhance job skills.
3. Stay abreast of the changing technologies by reading professional journals, attending workshops/seminars as well as learning from peers and colleagues both internal and external to the university.
4. Will be an active participant in the following of safety rules and regulations including necessary training and drills.
5. Other duties as assigned by management.

CAMPUS INFORMATION:

Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.

The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.

ORGANIZATION INFORMATION:

The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System ( https://www.wisconsin.edu ).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr . If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.

SPECIAL NOTES:

UW-Whitewater embraces AAC&U’s LEAP principles ( http://www.uww.edu/leap ) and emphasizes student, staff and faculty participation in High-Impact Practices ( https://www.aacu.org/resources/high-impact-practices ). The Office of Research and Sponsored Programs ( http://www.uww.edu/orsp ) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys ( https://www.wisys.org ).

CONDITIONS OF APPOINTMENT:

University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/ .

The University of Wisconsin–Whitewater has authority to implement temporary workforce reduction and cost saving measures to address financial challenges resulting from the COVID-19 crisis, consistent with Wisconsin law and Board of Regents, UW System, and UW–Whitewater policy and procedure.

The University of Wisconsin–Whitewater has authority to implement temporary workforce reduction and cost saving measures to address financial challenges resulting from the COVID-19 crisis, consistent with Wisconsin law and Board of Regents, UW System, and UW–Whitewater policy and procedure.

TO ENSURE CONSIDERATION:

Applications received by October 11, 2020 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact us at 262-472-1024 or hrstudent@uww.edu .

For questions regarding the position, please contact:

Nicole Cervantes
Cervantn@uww.edu
(262) 472-7790

TO APPLY:

Only complete application packages will be considered. A complete application includes online submission of the following documents:

• Resume/CV
• Cover Letter/Letter of Interest
• Three Professional/Supervisory References with contact information

This Job ID is 16633.

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