Life Sciences Testing Center (LSTC) Business Director

Massachusetts, United States
Salary Not specified
Sep 11, 2020
Employment Level
Employment Type
Full Time

Life Sciences Testing Center (LSTC) Business Director

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Life Sciences Testing Center (LSTC), Business Director will be responsible for the efficient, compliant general and administration (G&A) operations of our new COVID-19 testing lab on our Innovation Campus in Burlington MA (ICBM).

This senior position will report to the CEO of the Kostas Research Center with a dotted line to the Senior Vice Provost of Research. The role will be a peer partner to the Technical Supervisor of the LSTC as well as other G&A and Operations leaders involved in overall COVID-19 testing both in Boston and at the ICBM.

Primary accountabilities focus on leadership and oversight of day-to-day business and administration operations in support of the LSTC's spin-up and ongoing operational success. This includes effective communication and collaboration with our Boston campus COVID-19 Testing Centers as well as various functional stakeholders, such as Contracts, Finance, Procurement, and Human Resource Management, supporting Northeastern's Re-Opening efforts.

As part of this role, the incumbent will work with LSTC team members and stakeholders to analyze various operational metrics that index and demonstrate trends, areas for immediate operational adjustments, and opportunities for continuous improvements.

This role will have one direct report: a Manager of Supply Chain and Procurement, and one indirect report: a LIMS Systems Analyst. There will be additional dotted-lined (matrixed) resources associated with supporting the overall operational quality of the LSTC, such as Finance, Contracts and HR Management.

This is an 18-month term position with the possibility of renewal depending on funding and business need.

  • Collaborating with HR Management and LSTC Peers to optimize organizational designs, staffing, and onboarding; this includes high-growth acquisition of full time and contract employees
  • Budget review and monitoring
  • Oversight of overall inventory, instrumentation and equipment procurement and ongoing service maintenance
  • Operational coordination and collaboration with our Cabot Testing Center and Huntington Testing Center in Boston
  • Prioritizing and leading the execution of ongoing operational improvements
  • Oversight of a metrics dashboard
  • Unequivocal demonstration of quality and compliance
  • Appropriate management and communication of escalations
  • Preparation and communication of status reports and metrics to senior leaders

  • Bachelor's Degree or above, with a focus on business and operations; MBA with a General Management, Supply Chain or Operations concentration preferred
  • Experience in life sciences, healthcare or lab setting required
  • Experience in setting vision and clear accountabilities for efficient operations
  • Demonstrated good judgment and decision-making capabilities
  • Demonstrated experience and expertise in communicating status to senior leaders
  • Effective, demonstrated communication skills in listening, addressing concerns or issues, and following through in providing leadership under high stress circumstances
  • Experience in continuous improvement of new or existing operations
  • Comfort and confidence in managing and reporting operational metrics related to large-scale budgets and broad compliance reporting
  • Comfortable with “rolling up sleeves” and working alongside team members
  • A natural curiosity to learn about processes

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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