Job no: 101055-AS
Work type: Staff Full or Part Time, Staff-Full Time, Staff-Part Time
Location: Madison
Categories: Health Care, Medical, Social Services, Management/Supervisory, Other

Position Summary:

Under the direction of the Ob/Gyn Associate Department Administrator and the Ob/Gyn Division Director, the ASOG Operations Manager is responsible for overseeing the Division of Academic Specialists in Ob/Gyn clinics which supports the practices of 23 physicians, 10 nurse practitioners and 8 Certified Nurse Midwives. The ASOG Operations Manager is responsible for leading the division in coordination with the Division Director, monitoring and maintaining operational processes and fostering the delivery of superior customer service. The successful applicant will be responsible for standardizing clinical care across the various clinic locations, coordinating clinical care and patient education with the division's nurse council, collating and reporting monthly benchmarking metrics. The successful applicant is held accountable for meeting local and organizational goals that strive for optimal work processes and the highest quality of patient care. The ASOG Operations Manager collaborates with physicians on issues related to the management of patient care and interacts with clinic managers regularly to promote consistency, high quality and effective care.

The successful applicant will possess the following attributes:
- Ability to facilitate meetings, negotiate with and influence others.
- Ability to present oneself and one's ideas with clarity, confidence and poise.
- Proven critical thinking and problem solving ability.
- Ability to establish trust and credibility at all levels of the organization.
- Ability to prioritize tasks and manage time effectively.

Professionalism Considerations (Critical for Success):
- Approach others in a tactful manner.
- Treat others with respect and consideration regardless of their status or position.
- Accept responsibility for one's own actions.
- Exhibit sound and accurate judgment.
- Include appropriate people in decision-making.
- Use system-thinking concepts. Customer/patient focused perspective.
- Maintain a customer and patient focused perspective.

The School of Medicine and Public Health has a deep and profound commitment to diversity both as an end in itself but also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Required Education:
- Bachelor's degree in Business Administration, Healthcare Administration, or related field.
Preferred Education:
- Master's degree in Business Administration, Healthcare Administration, or related field.

Minimum Years and Type of Relevant Work Experience:

Required Qualifications:
- Two (2) years Health Care Operations management experience.
- Knowledge of healthcare operational practices and techniques.
- Experience in process and quality improvement.

Preferred Qualifications:
- Three (3) or more years of Health Care Operations management experience.
- Previous management experience in the past ten (10) years.

Prefix assignment determined by years of relevant work experience. A minimum of seven (7) years' experience is required for appointment at the senior level.

Additional Information:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment.

Travel is required. Must provide own transportation or a valid driver's license and eligibility for Car Fleet usage is necessary.



Work Type:

Full or Part Time: 80% - 100%

Appointment Type, Duration:



ANNUAL (12 months)

Instructions to Applicants:

To apply for this position, please click on the "" button. You will be asked to upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position. This application will also require submission of three (3) professional references, including your current or most recent supervisor. References will not be contacted without advance notice.


Kirsten Gragg
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Sep 10 2020 Central Daylight Time
Applications Close: Sep 28 2020 11:55 PM Central Daylight Time

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