Area Coordinator

Vermont, United States
Salary Not specified
Sep 10, 2020
Employment Level
Employment Type
Full Time

Area Coordinator

Founded in 1878, Champlain College is a private, baccalaureate institution that offers professionally focused master's, bachelor's and associate's degree programs and professional certificates on campus, online and abroad. Champlain College was named the #1 "Most Innovative School" in the North in U.S. News & World Report's "America's Best Colleges" 2016 ranking and holds steady at #14 in the overall list of "Best Regional Colleges in the North." It was listed in Princeton Review's 2015 editions of "The Best 376 Colleges" and "353 Green Colleges." Champlain is a national leader in educating students to become skilled practitioners, effective professionals and global citizens.

The College is located in picturesque Burlington, Vermont, which is consistently ranked as one of the country's most livable small cities. Burlington was recently ranked #1 by A&E Television on a list of the 10 cities that "have it all." Burlington was also ranked as one of "10 Best Cities for the Next Decade" according to Kiplinger's Personal Finance.

We encourage interested candidates to peruse our website for more information about our work and cultural environment. Champlain College offers a comprehensive benefits package that includes tuition benefits, generous retirement contributions and a professional working environment.

Job Description:
An Area Coordinator is typically responsible for a residential area of approximately 400 students, 6 residential houses or halls, and 15 Resident Advisers. The Area Coordinator oversees all residence hall activities, programs, conduct, student wellness, and supervision of residential life staff, as well as, fosters the development of living and learning communities that enhance student engagement, diversity and inclusion, and affinity group development. The professional staff member, Area Coordinator, is experienced in working with students in the following areas- personal development, leadership, professional development, wellness, and community development on and off campus.

Minimum Qualifications-

Bachelor's degree and two (2) years of professional experience in Higher Education, specifically in Residential Education or another aspect of student development.

Preferred Qualifications-
Master's degree in Higher Education or related field such as Counseling preferred.

Minimum Knowledge, Skills, and Abilities-

  • Demonstrate experience, skill, and ability in leading one of the primary residential assignments, e.g. recruitment and staffing, training, student conduct, program and community development, work with special and diverse student populations, wellness, and residential education and curriculum design.
  • Excellent oral and written communication skills.
  • Strong organizational skills.
  • Excellent customer service skills especially with students, faculty, staff, and parents.
  • Ability to work effectively under pressure and meet established goals, objectives, and expectations.
  • Strong computer skills and systems knowledge, i.e. Adirondack Solutions, Maxient.
  • Planning and effective time management skills.
  • Interest in and usage of assessment tools.
  • Excellent interpersonal and communication skills.
  • Ability to anticipate problems and identify alternatives to solve problems with excellent solutions.

Core Competencies-
Specialized Knowledge

  • Remains current in the field of expertise through seminars, professional associations, and literature.
  • Utilizes knowledge of field/industry to make practical applications in everyday operations.
  • Develops technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches.
  • Has the ability to contribute to and teach a Residential Education course.
  • Maintains familiarity and ability to use systems such as Maxient and Adirondack Solutions/THD.

Judgment/Decision Making

  • Assesses situations, considers alternatives and chooses appropriate course of action.
  • Establishes priorities and organizes work in a logical manner to accomplish goals.
  • Makes decisions or advises appropriate personnel of situation.

Commitment to Teamwork and Support of Diversity and Inclusion

  • Develops and maintains cooperative relationships within the organization; treats all people with respect.
  • Demonstrates flexibility in work practices, procedures, or processes.
  • Works effectively with others to accomplish tasks and goals, find solutions to problems.
  • Treats others fairly without regard to race, sex, religion, color, or sexual orientation.
  • Participates in group decisions and supports ideas and proposals.
  • Values diverse perspectives and expresses disagreement constructively.
  • Recognizes differences as opportunities to learn and gain by working together.


  • Accurately scopes out length and difficulty of tasks and projects.
  • Sets objectives and goals.
  • Breaks down work into process steps.
  • Develops schedules and task/people assignments.
  • Anticipates and adjusts for problems and roadblocks.
  • Evaluates results.


  • Demonstrates effective listening skills; listens to others, interprets messages, and checks for understanding.
  • Effectively expresses ideas and facts in a concise and organized manner. Is professional and respectful in tone.
  • Writes and speaks clearly and concisely.
  • Represents Champlain in a professional manner.
  • Uses technology appropriately.

Flexibility and change

  • Demonstrates agility and adaptability, maintaining effectiveness when experiencing changes in the work environment or conditions affecting Champlain, e.g. social, economic, or political.
  • Has an openness to new and different ways of doing things.
  • Accepts change and is willing to deal with ambiguity.
  • Adjusts to new work structures, programs, or processes.
  • Is comfortable with organizational change.
  • Recognizes need to change and is willing to take risks.

Job Responsibilities-

  1. Develop and deliver educational programming that supports common intellectual, personal, and group experiences for students and contributes to students' intellectual agility, multicultural sophistication, and a global view.  Collaborate with colleagues in student life, such as Student Engagement and Diversity and Inclusion, and academics to ensure intentional, coordinated program development.
  2. Collaborate with the Health and Wellness Center, Counseling, Women's and Gender Center and other campus partners to develop and deliver educational programming that supports student wellness, including education on alcohol and other drugs, student sexual misconduct, smoking and vaping, etc.
  3. Provide outreach counseling, personal assistance, and academic advising for students in their residential area(s) and who are being reviewed by Student Care and Response Team (SCART).  Identify at-risk students in need of specialized intervention and make appropriate referrals in a timely manner.  Schedule one-on-one's, follow up with welfare checks, and work in conjunction with faculty concerns.  Attend weekly SCART meetings.
  4. Support the safety and security of your residential community by maintaining high visibility and developing professional relationships with student residents and staff.  Participate in regular on-call duty rotation.  Schedule duty rotations for student staff.  Be extremely familiar with Champlain Public Safety, Counseling, Health and Wellness, Physical Plant, and Auxiliary and Event Services.
  5. Supervise and lead 12-15 Resident Advisers.  Conduct weekly staff meetings to provide information, guidance, and training to student staff.  Conduct regular individual meetings with student staff and provide timely, ongoing feedback on performance.
  6. Actively participate in student staff recruitment, selection, placement, and training.  Training takes place in August, January, and May and there are monthly in-service informational and training sessions.
  7. Serve as a Conduct Officer for student cases utilizing resolution options that restore the residential community.  Be trained by the Office of Community Standards.
  8. Assist with housing operations functions including room selection, residence hall openings and closings, roster checks, roommate conflicts and resolution, and summer housing.  Assist in the development of objective criteria to measure and improve organizational processes.
  9. Lead one or more of the primary residential assignments/collaterals, e.g. recruitment and staffing, training, student conduct, program and community development, work with special and diverse student populations, wellness, RA Council, residential education and curriculum design, and/or housing operations/summer housing, hall movers program, etc.
  10. Assist in the development of and teaching of a Resident Adviser course.
  11. Participate in College-wide committees as assigned.  Attend all college-wide events such as Admission events, Orientation, Recognition events, Town Halls, and, all Vice-President's retreats and in-service training sessions.
  12. Other duties and responsibilities as assigned.

Additional Information:
The successful completion of a criminal background check is required as a condition of employment.

Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications.

Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIVd -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.

Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and work. All members of the Champlain community are valued as individuals.

The College seeks candidates who, through their work and life experiences, service to the community, teaching or research can contribute to the diversity, inclusivity and academic excellence of Champlain College. Please include information about how you would contribute to these efforts and help to further this goal in your letter of interest/cover letter.

Application Instructions:
For more information and to apply, please go to

In order to be considered for the position, you must upload a resume.

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